Author Topic: GE Washer Doesn't Agitate or Spin  (Read 918 times)

Offline TripleDigitRide

  • VIP Member
  • Member Since: Jun 2014
  • Posts: 8
GE Washer Doesn't Agitate or Spin
« on: June 21, 2014, 04:41:01 PM »
Parts List and Diagrams

This GE washing machine (Model # GTWN2800D0WW) is roughly 1-year-old.

Today, while in the Drain & Spin cycle, the washing machine began making an extremely loud noise, followed by a burnt electrical smell. My girlfriend quickly turned it off.

After briefly inspecting the machine, I decided to turn it back on. Within 10 seconds or less, the same extremely loud noise and burnt electrical smell happened again.

I know very little about appliances. To my novice ears, the sound appeared to be an extremely loud and rapid electrical short, or possibly a relay of some sort. I'm telling you, it was loud. And when I say rapid, it sounded like a fully automatic machine gun.

I immediately turned it off and unplugged it.

**EDIT**

I just noticed there was a bunch of water under and around the washing machine.

**EDIT #2**

I removed the front of the washing machine, and noticed a small to fair amount of water in the bottom pan. I'm guessing the water on the floor is from me tilting the washing machine as I was attempting to get to the hoses and plug. I'm not sure if the water in the pan is from the Hose Flood (part 853 in the tub and agitator diagram), or a leaking seal where the Shaft and Tube Assembly (part 320 in the suspension and drive components diagram). You'd think they would connect the Hose Flood to the main drain line, but it's designed to dump directly into the bottom pan.

Someone on Facebook suggested it could have been the belt. After careful inspection, the belt and pulley appear to be in good shape. The belt and pulley turn easily by hand, and there appears to be plenty of tension on the belt.

I plugged it back in and attempted to duplicate the noise and smell. Of course it didn't happen again. I tried to run a complete wash cycle, but it will not agitate or spin. It doesn't even try. No click, glitch, nothing. It seems as if the motor isn't being told to agitate and spin, or that part of the motor is fried.

**EDIT #3**

Another thing I noticed, is the pump never shuts off after it's engaged to empty the water. Even after the water is drained, and the machine has advanced to the point when it should begin agitating or spinning, the pump continues to run.

« Last Edit: June 21, 2014, 04:51:40 PM by TripleDigitRide »

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 1384
  • Country: us
Re: GE Washer Doesn't Agitate or Spin
« Reply #1 on: June 21, 2014, 05:51:56 PM »
http://www.appliance-repair-it.com/GE-washer-repair.html
Your model may not have a fuse.Check out this site to see if motor has a blinking code.

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 1384
  • Country: us
Re: GE Washer Doesn't Agitate or Spin
« Reply #2 on: June 21, 2014, 05:57:01 PM »

How to reset motor.

Offline TripleDigitRide

  • VIP Member
  • Member Since: Jun 2014
  • Posts: 8
Re: GE Washer Doesn't Agitate or Spin
« Reply #3 on: June 21, 2014, 06:02:52 PM »

How to reset motor.

I found that video earlier in the day, but did not seem to help. I'm not sure if my machine has the same type of motor.

My machine does have a magnetic lid switch, but it sits pretty flush with the machine. I've seen several how-to videos on bypassing the lid switch, but none showing my type of switch.

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 1384
  • Country: us
Re: GE Washer Doesn't Agitate or Spin
« Reply #4 on: June 21, 2014, 06:14:52 PM »
Yeah you do have a different lid switch but it don,t matter if if was going to reset it would.You have the same  motor.
« Last Edit: June 21, 2014, 06:20:13 PM by dab147315 »

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 1384
  • Country: us
Re: GE Washer Doesn't Agitate or Spin
« Reply #5 on: June 21, 2014, 06:33:39 PM »
Yeah i look up your model at sears parts and they show a magnetic lid switch for your model but that was wrong.You have a different one.But like it says in the reseting video you could have a different switch.Do you hear a click when you open and close lid?That burning smell and banging does not sound good.Like i said look for codes on motor.
« Last Edit: June 21, 2014, 06:34:05 PM by dab147315 »

Offline TripleDigitRide

  • VIP Member
  • Member Since: Jun 2014
  • Posts: 8
Re: GE Washer Doesn't Agitate or Spin
« Reply #6 on: June 21, 2014, 06:34:42 PM »
Yeah you do have a different lid switch but it don,t matter if if was going to reset it would.You have the same  motor.

Yes, that is the switch. For whatever reason, the yellow (red stripe) wire has a connector on the end, turning it into a black (red stripe) behind the control panel. The red/orange (not sure what color to call that) wire looks to go to the motor.

Is there a way to bypass this switch, long enough to see if the switch is bad?

Offline TripleDigitRide

  • VIP Member
  • Member Since: Jun 2014
  • Posts: 8
Re: GE Washer Doesn't Agitate or Spin
« Reply #7 on: June 21, 2014, 06:37:03 PM »
Yeah you do have a different lid switch but it don,t matter if if was going to reset it would.You have the same  motor.

Yes, that is the switch. For whatever reason, the yellow (red stripe) wire has a connector on the end, turning it into a black (red stripe) behind the control panel. The red/orange (not sure what color to call that) wire looks to go to the motor.

Is there a way to bypass this switch, long enough to see if the switch is bad?

Here is a link to the replacement switch. It looks like the one you have pictured.

http://www.partselect.com/Models/GTWN2800D0WW/Parts/PS1482372-GE-WH12X10334-Lid-Switch-with-Wire-Harness.htm?SourceCode=22&SearchTerm=&ModelNum=GTWN2800D0WW&sSearchTerm=Pumps-but-will-not-spin

Offline TripleDigitRide

  • VIP Member
  • Member Since: Jun 2014
  • Posts: 8
Re: GE Washer Doesn't Agitate or Spin
« Reply #8 on: June 21, 2014, 06:42:06 PM »
No clicking when the lid is opened and closed.

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 1384
  • Country: us
Re: GE Washer Doesn't Agitate or Spin
« Reply #9 on: June 21, 2014, 06:49:22 PM »
One parts place say s you have one lid switch and another says you have a magnetic.Thats G.E for you.If you go back to the site i sent you to and have ohmmeter you can check the lid switch out by the plug and opening the lid.Read how to do it there.I do not think thats your problem.  http://www.appliance-repair-it.com/GE-washer-repair.html
« Last Edit: June 21, 2014, 06:51:46 PM by dab147315 »

Offline TripleDigitRide

  • VIP Member
  • Member Since: Jun 2014
  • Posts: 8
Re: GE Washer Doesn't Agitate or Spin
« Reply #10 on: June 21, 2014, 07:08:58 PM »
My motor looks very similar to the the one in the link that has the video showing the blinking error codes. I am not seeing any flashing light to indicate an error code.

Offline TripleDigitRide

  • VIP Member
  • Member Since: Jun 2014
  • Posts: 8
Re: GE Washer Doesn't Agitate or Spin
« Reply #11 on: June 21, 2014, 07:30:56 PM »
I noticed that not seeing a flashing light could be due to a bad fuse. The link you posted did show where to remove the tape in order to expose the fuse. Mine did not have a fuse in that area.

Offline dab147315

  • Technician
  • Member Since: Oct 2010
  • Posts: 1384
  • Country: us
Re: GE Washer Doesn't Agitate or Spin
« Reply #12 on: June 21, 2014, 10:14:14 PM »
Yours is a newer model and does not have the fuse.

Offline TripleDigitRide

  • VIP Member
  • Member Since: Jun 2014
  • Posts: 8
Re: GE Washer Doesn't Agitate or Spin
« Reply #13 on: June 21, 2014, 10:24:11 PM »
The link you posted said if the light isn't flashing, and the fuse isn't bad, the motor needs to be replaced.

The light is not flashing, and there's no fuse, so I'm guessing the motor is the problem.

Offline niobrara

  • Technician
  • Member Since: Sep 2009
  • Posts: 1153
Re: GE Washer Doesn't Agitate or Spin
« Reply #14 on: June 22, 2014, 01:02:22 AM »
Make sure you have power going to the motor

donate
$1, $2, $5, $10, $20, $50
 

Whirlpool Washer doesn't spin, agitate, or drain?

Started by Tropix

Replies: 13
Views: 6831
Last post August 07, 2009, 11:10:39 PM
by JWWebster
GE Washer doesn't spin or agitate

Started by Km333999

Replies: 4
Views: 1043
Last post June 13, 2013, 07:38:52 PM
by Km333999
Repair Guide: Whirlpool Direct Drive Washer - No agitate or spin

Started by AJ

Replies: 13
Views: 26799
Last post January 02, 2009, 01:09:38 PM
by AJ
Whirlpool Washer - No Agitate or Spin

Started by AJ

Replies: 0
Views: 2175
Last post December 27, 2007, 07:58:27 PM
by AJ
whirlpool washer won't agitate or spin

Started by whirlpool problem

Replies: 6
Views: 6682
Last post May 02, 2008, 12:33:26 PM
by AJ
Kenmore Washer will not drain or spin, agitates on the agitate lo cylce only

Started by mattz

Replies: 5
Views: 8742
Last post March 11, 2008, 09:21:43 AM
by mattz