LG Steam Washer Front Loader - Finely gray particles around gasket

[liza]

Hello,

I bought a new LG Steam WM2501HVA Washer (Front Loader)  2 months ago.  I noticed a lot of finely gray particles around the gasket (inside the lip of the gasket an outside.  Also, got on my load of whites.

Has anyone seen experienced this before?

Thanks,
Liza

[john63]

Hello,

I bought a new LG Steam Washer (Front Loader)  2 months ago.  I noticed a lot of finely gray particles around the gasket (inside the lip of the gasket an outside.  Also, got on my load of whites.

Has anyone seen experienced this before?

Thanks,
Liza

If the gray particles are "slimy" or "oily", this is from over-use of detergent (and possibly liquid softener as well).

All front load (and top loading agitatorless) washers require the use of a low-suds type detergent--known as *HE* or High Efficiency.

Unfortunately consumers are not informed that---three concentrations of this detergent are commonly sold and that the instructions for dosage are wildly excessive.

The correct amount to use is:

HE (regular) : (2) Tablespoons Per Load of Wash

HE 2X (double concentrated) : (1) Tablespoon

HE 3X (triple concentrated) : (1) Teaspoon

This Reduces/Prevents:

Musty odor (and gray "goop" build-up)

L-O-N-G Cycle Times (longer than time displayed)

"LE" Error

Poor Wash Results

Poor Spin Results (laundry wetter than usual at end of cycle)

Small Leaks (front & back of the washer)

Your washer has an option called: TUB CLEAN cycle.

This cycle adds much more water than any of the other cycles to better clean soap scum in the tub by raising the water level above the scumline in the water tank/tub.

Use : "Tide Washing Machine Cleaner" every 4 months for the TUB CLEAN cycle.
Disregard the instructions on the packet. Simply add the Tide Cleaner into the MAIN WASH dispenser (or directly into an empty tub) and start the TUB CLEAN cycle.

*******

If the gray particles are NOT of a slimy texture---the washer may have a problem requiring a visit from an authorized LG service center.

This would be unusual (solid gray particles).

Find an LG center by zip code search at:

www.lgrepair.com