Author Topic: LG ???  (Read 1799 times)

Offline Leon Greenjeans

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  • Member Since: Mar 2010
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LG ???
« on: May 27, 2010, 08:49:15 PM »
Hi Guys,
            been thinking about adding LG to our shop but I have been hearing there are internal struggles between departgments  has any one heard of this??

Leon

Offline n5dpk

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  • Member Since: Jun 2010
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Re: LG ???
« Reply #1 on: June 21, 2010, 08:52:59 PM »
Leon  I have not heard much good about LG organization.  They know they have problems and they are working on it.  Time will tell.  I quit all my warranty work years ago and never looked back.

Dennis

Offline john63

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  • Member Since: Feb 2010
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Re: LG ???
« Reply #2 on: June 21, 2010, 09:26:48 PM »
Hi Guys,
            been thinking about adding LG to our shop but I have been hearing there are internal struggles between departgments  has any one heard of this??

Leon

I am not aware of any *combat* "between departments".

Most companies on the scale of huge--as in global in scope--do suffer from something like...

Left hand doesn't always know what the right hand is doing.
« Last Edit: June 21, 2010, 09:33:33 PM by john63 »

Offline john63

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  • Member Since: Feb 2010
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Re: LG ???
« Reply #3 on: June 21, 2010, 09:32:36 PM »
Leon  I have not heard much good about LG organization.  They know they have problems and they are working on it.  Time will tell.  I quit all my warranty work years ago and never looked back.

Dennis

If this was posted back in 2003---I would find myself agreeing.

Much ground has been covered since then. As such--this analysis is out-of-date.

Overall--warranty service should be viewed as an addition to an already thriving service business.
Not as a primary source of income as this would NEVER work.
Labor rates for warranty is below *market* regardless of manufacturer.

Offline Leon Greenjeans

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  • Member Since: Mar 2010
  • Posts: 3
Re: LG ???
« Reply #4 on: June 22, 2010, 08:49:32 PM »
n5dpk,

         I knew they cut rates last year and lost a lot of  repair centers then.. but what is it like now??


John63,
           you sound a lot like a certain trainer that I have ran into


Leon