Maytag Front Load Neptune Washer Banging Noise when Spinning

[dkmminc]

I have a Maytag Neptune Front Load Washer .. Approx. 15 years old.  

When the washer starts spinning, the tub bangs the cabinet.  The banging gets worse has the spin speed gets faster.

The washer (the way I understand it), when it senses a off-balance load, it supposed to slow down enough to re-balance the load.

When the washer starts banging, it does slow down once, but then goes back to full speed and banging.  I am not sure if that one slow down is a normal part of the spin cycle.

I had the unit apart, couldn't see anything obvious wrong.  I noticed what appears to a be off balance switches - one on the side of the tub, and also on one of the shocks ... I checked both of those with a multi-meter, and they both seem to be working correctly .. the circut open and closes.

I wondered if one of the shocks is bad ... but don't think so, if one was bad, the off balance switches should still try to balance the wash.

Hoping someone might of heard of this problem and can help !!

Model MAH3000aww

[JWWebster]

Have you got is level and stable? No wobbles?

[dkmminc]

All leveled, and no wobbles ... very solid on the floor.

When the tub is banging the cabinet, the cabinet is not shaking

[schaffersapplian]

Just throwing this out there.  I went to a house ONE time, and found on a neptune that the bolts for the concrete block on the top left side came out and the block slipped to the top back side of the machine.  Out of the thousands of these washer's that I have seen. I only saw this once.  But I would check it.


Does this happen on large loads, small loads, no load?

[dkmminc]

The cement block seems to be in correctly.

Seems to do it on all load sizes, sometimes doesn't on delicate wash, which I think doesn't goto full speed for the spin.

Thought .. if the block were loose, wouldn't the off balance switches kick in, and try to re-balance the load.

Which is one thing with this problem, the off balance switches only kick in once, (or none, if that that one time that it does slow down, that's part of the normal cycle)

[Repair-man]

Your tub support has broken. If you  take the 3 plastic drum baffles  in the back of the spinner off, you will find that one of the mounting bolts for the tub has sheared off. Eventually the tub  will eat thru the front cover  of the outer tub and you'll really  have problems. As it is now a new tub support will be likely in your future if you are mechanically inclined.

Tub Support Assy-

[dkmminc]

I took the 3 baffles off (inside the was tub), and all three bolts look good (appear to be alright).

[john63]

Inspect the SPINNER (Balance Ring) shown as #5 on the exploded view.
This is a liquid-filled ring for balancing the tub during the spin cycle.
If the fluid has leaked out--this will cause excessive vibration.

http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=MAH3000AWW&productCategoryId=0153200&brandId=3048&brandDescription=MAYTAG&modelName=WASHER&diagramPageId=00008&componentDescription=SPINNER%20ASSEMBLY%20%26%20OUTER%20TUB%20COVER&documentId=M0603003&blt=06


The struts (similar to shock absorbers) may also be worn.

[JWWebster]

Nice link Johnny you can shorten it by clicking on the earth button (third from left above the smileys) Drop your link address in there and then the next box you can Name that link . Looks a bit more better than all that hyperlinkgarbage don't ye think?

Check part #5

$222 OOpzy!!! lol

[john63]

Aw, do i hafta do it?
seems like a lotta extra werk & bsides--it fills bandwidth and looks kinda cool.
In 10 years--the hyper-de-links will be twice as large....

Just kidding--will try it...

[schaffersapplian]

If the counter balance fluid has leaked out, it is considered part of the "BASKET" and has a lifetime warranty.  Check your owners manual.

[schaffersapplian]

Anyone who owns a Neptune built before January 2006, has a lifetime warranty on the basket, and SHOULD NOT EVER pay for it due to a defect in workmanship or rust.