Author Topic: keypad not working correctly  (Read 98 times)

Offline mrfox0246

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  • Member Since: Apr 2014
  • Posts: 2
keypad not working correctly
« on: April 07, 2014, 03:56:45 PM »
My GE Profile QuietPower 7 keypad is stuck on a "normal" wash; 65 minutes.  The keypad up-down arrows won't allow me to select anything else. I'm guessing I need to either reset/reboot the touchpad or replace it.  I can't seem to find anything on YouTube to guide me.  Has anyone had similar issues?  The machine is about 5yrs old.  Any help greatly appreciated.

Online niobrara

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  • Member Since: Sep 2009
  • Posts: 1053
Re: keypad not working correctly
« Reply #1 on: April 07, 2014, 06:50:32 PM »
kill the power to it for about 5 to 10 minutes. turn it back on . If that does not work your touch pad is probably bad . Model number might help.

Offline mrfox0246

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  • Member Since: Apr 2014
  • Posts: 2
Re: keypad not working correctly
« Reply #2 on: April 07, 2014, 08:32:47 PM »
Thanks for the quick response - model number is PDW9700N2011
going to try the power shutdown tonight (after the game :) )

Offline Jasper Dennison

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  • Member Since: Mar 2014
  • Posts: 9
Re: keypad not working correctly
« Reply #3 on: April 15, 2014, 06:29:54 PM »

          The part# you are looking for is "WD34X11158" I have had to replace that part before on DWs I have worked on.  Switch membrane such as these are a common defect for appliances using these type of controls, it is most likely a stuck key. You can use an ohm meter to check contacts on the ribbon strip to be sure, although with some difficulty without proper test leads.

 

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