Author Topic: Reputable technicians online  (Read 297 times)

Offline Appliance_Junkie

  • VIP Member
  • Member Since: Mar 2014
  • Posts: 3
Reputable technicians online
« on: March 12, 2014, 11:04:26 AM »
I found something from service live on craigslist. I did a little bit of research and service live seems to be a part of Sears. Has anyone else run across this company?

http://raleigh.craigslist.org/hss/4370841259.html

Offline Preferred Appliance

  • Technician
  • Member Since: Mar 2013
  • Posts: 59
  • Country: us
Re: Reputable technicians online
« Reply #1 on: March 25, 2014, 07:04:03 AM »
You are correct. It is Sears / A&E Factory service. They sent us over forms a couple months ago to sign up. We politely declined.

Offline LowSL2

  • Technician
  • Member Since: Dec 2011
  • Posts: 616
  • Country: us
    • Buy me a beer through paypal
Re: Reputable technicians online
« Reply #2 on: March 25, 2014, 09:26:13 AM »
It's something $ears dreamed up for when they're really backed up with calls. They will contract with local service companies to run $ears extended warranty service calls. It has not been a good experience in our area. Most of the no name service people out here are crooks anyway so they piss off customers when they don't fix anything and leave.  So when a real $ears tech goes out, we have to listen to complaining and whatnot for a half hour before we even crack open the appliance to fix it.

My understanding is that $ears pays $85 per completed call. I'm not sure if they pay premium for parts. All I know is when one of these ASC techs goes out and says he needs to order parts, he never comes back.
« Last Edit: March 25, 2014, 09:26:40 AM by LowSL2 »
LowSL2
Over 10 years experience working on kitchen and laundry appliances for the people in the blue vans...

Offline Appliance_Junkie

  • VIP Member
  • Member Since: Mar 2014
  • Posts: 3
Re: Reputable technicians online
« Reply #3 on: March 26, 2014, 04:23:24 PM »
I checked them out and had a pretty good experience. I live in Durham, NC by the way.

Offline Preferred Appliance

  • Technician
  • Member Since: Mar 2013
  • Posts: 59
  • Country: us
Re: Reputable technicians online
« Reply #4 on: April 04, 2014, 07:25:29 AM »
After some research I have found Service Live works 3 different ways.
1. Customer calls you out of a list of contractors.
2. Like Ebay. Contractors bid on a job.
3. Like priceline.com. Basically customer names what they are wanting to pay.

2 and 3 crack me up. What if you get a call and washer wont drain on a duet? You bid $75 to go out and clean out a pump but find out the impeller is spinning free on the shaft of the pump and pump needs replaced? You just screwed yourself if you replace the pump because your locked in at $75.

no thank you

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 8916
  • Country: us
    • Buy me a beer through paypal
    • ApplianceJunk.com - Appliance Repair Help
Re: Reputable technicians online
« Reply #5 on: April 04, 2014, 07:51:52 AM »
There seems to be a lot of people looking to make a quick buck off of other peoples hard work.

 

For New Appliance Technicians

Started by rickgburton

Replies: 5
Views: 1832
Last post July 08, 2013, 08:09:15 AM
by go400
Make money online at ApplianceJunk.com

Started by AJ

Replies: 0
Views: 1741
Last post December 08, 2007, 10:39:20 AM
by AJ
One of our "Technicians" will get $20.00

Started by AJ

Replies: 5
Views: 2013
Last post March 01, 2008, 07:48:03 AM
by AJ
March Madness: One of our "Technicians" will get $25.00

Started by AJ

Replies: 3
Views: 1465
Last post April 01, 2008, 10:37:40 PM
by JWWebster
We are back online

Started by AJ

Replies: 0
Views: 1086
Last post March 19, 2008, 05:35:50 AM
by AJ
Wanted: International Appliance Technicians - Engineers

Started by AJ

Replies: 0
Views: 1236
Last post April 25, 2008, 07:51:15 PM
by AJ