Author Topic: lg steam washer no water  (Read 7571 times)

Offline john63

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Re: lg steam washer no water
« Reply #10 on: May 06, 2010, 09:41:04 PM »
You should be able to call up the last error code through diagnostics.


This model LG washer does*not* store error messages.

If there's a fault--it'll display an error when the washer is used or during a test mode.


Offline kellonnie

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Re: lg steam washer no water
« Reply #11 on: May 06, 2010, 11:21:55 PM »
the grinding is comming from the front of the washer on the right of the filter door, but i will run diagnostic when i pick it up and let you know what it comes up with. would prefer it to be the hall sensor, so lets cross our fingers.

Offline john63

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Re: lg steam washer no water
« Reply #12 on: May 06, 2010, 11:24:09 PM »
I made an error in the original test sequence--this is the correct method...



TEST Water Valve Functions:

1) Press/hold SPIN SPEED & SOIL LEVEL buttons and then press POWER button.

Wait for the door to lock (single click sound)

2) Press START button (4) times at one second intervals--this will activate the PRE-WASH VALVE.

3) Press START button a 5th time--MAIN WASH VALVE.

4) Press 6th time--HOT WATER VALVE test

5) Press for 7th time--STEAM VALVE test.

6) Press 8th time--BLEACH VALVE test.

Offline kellonnie

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Re: lg steam washer no water
« Reply #13 on: May 06, 2010, 11:26:36 PM »
thank you

Offline john63

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Re: lg steam washer no water
« Reply #14 on: May 06, 2010, 11:27:48 PM »
the grinding is comming from the front of the washer on the right of the filter door, but i will run diagnostic when i pick it up and let you know what it comes up with. would prefer it to be the hall sensor, so lets cross our fingers.

Based on that information---it does appear the RECIRCULATION MOTOR may be failing.

Do let us know what you find...

Offline kellonnie

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Re: lg steam washer no water
« Reply #15 on: May 10, 2010, 09:27:34 PM »
so i picked up the washer and dryer today, brought them home and the problem is sand . thats it sand. works fine now

Offline JWWebster

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Re: lg steam washer no water
« Reply #16 on: May 10, 2010, 10:03:01 PM »
Sand from the beach, must be near the ocean. The condo!
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        never grow rusty.

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Offline john63

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Re: lg steam washer no water
« Reply #17 on: May 10, 2010, 11:17:53 PM »
kellonie WROTE:

i did actually take that motor out to check it, found nothing in it.

*********************

Now I'm confused...
« Last Edit: May 10, 2010, 11:35:04 PM by john63 »

Offline john63

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Re: lg steam washer no water
« Reply #18 on: May 10, 2010, 11:46:49 PM »
kellonie WROTE:

 
lg steam washer not getting any water...

*********************

Has this fault been resolved as well?

Offline kellonnie

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Re: lg steam washer no water
« Reply #19 on: May 11, 2010, 12:30:24 AM »
wasnt in the motor it was in the drain hose, instead of it not getting water as the customer said it wasnt draining. and when i got there and tested it, it started to drainand couldnt, so then it wasnt getting water. but from what she told me she completed a load earlier this morning and tried to start another load, no water would enter. mind you when i got there , visually there was no water in the tub and when i opened the filter there wasnt very much in there eithor...the moral of the story go with what i know and not what the customer tries to tell me , i guess i should be glad she got the model right, ive had some ppl swear they have a whirlpool and show up and its a ge.  nothing like letting a customer make you feel like a dumbass.....lolits a nice set. think ill swap mine out for it

 

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