Author Topic: roper side by side ref not cold at all  (Read 3967 times)

Offline kellonnie

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Re: roper side by side ref not cold at all
« Reply #15 on: May 02, 2010, 05:48:29 PM »
i did the washer dryer training in michigan then we moved here to nc last year and havent found a school here that offers it. because when i first got inot it it wasnt for a job, odd i know but got tired of mine breaking down so i wanted to fix them myself, but when we moved here the job i transfered with was um not to desireable and i hated it so i started my biz here. so basically for the last 10 years i have been fixing mine and friends and families washers and dryers until last year when i opened my biz. looking to expand soon but of course finding a school here hasnt been easy....thank for the info though after this mishap i see its not as hard as i thought..

Offline AJ

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Re: roper side by side ref not cold at all
« Reply #16 on: May 02, 2010, 05:54:51 PM »
I wish you the best of luck with your business. If there is anything I can do to help just let me know.
Hope you find our site helpful.

Offline kellonnie

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Re: roper side by side ref not cold at all
« Reply #17 on: May 02, 2010, 05:57:15 PM »
thank you so much....

Offline JWWebster

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Re: roper side by side ref not cold at all
« Reply #18 on: May 02, 2010, 06:40:00 PM »
Kell you have the power of the AJ team behind you.
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline kellonnie

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Re: roper side by side ref not cold at all
« Reply #19 on: May 02, 2010, 08:24:05 PM »
you have no idea how much that means to me.... thank you

Offline AJ

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Re: roper side by side ref not cold at all
« Reply #20 on: May 02, 2010, 08:32:16 PM »
I'm able to read the article you posted here. For some reason it's a little clearer then the one on facebook.  O0
Hope you find our site helpful.

Offline kellonnie

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Re: roper side by side ref not cold at all
« Reply #21 on: May 02, 2010, 09:21:05 PM »
,

Offline john63

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Re: roper side by side ref not cold at all
« Reply #22 on: May 02, 2010, 10:14:32 PM »
My sister-in-law was a Sears service technician--eventually became a regional service manager. Not an easy thing--becoming a "boss" of quite a number of guys in a what has been an all male profession for---seemingly forever.

I don't think you'll have any difficulty growing your business.
Take it one day at a time. No rush.
Keep providing the best possible service for your customer--anything that you can do to offer as a *value added service*--do it.
I cannot tell you how many times that my customers have expressed gratitude for simply taking a few minutes to TALK TO THEM!
Explain things. Write down critical information that's useful for the customer--stuff the salesperson never talked about. Stuff the delivery people never explained. Things that CSRs either never mentioned or are unaware of.
It's shocking how many service techs are NOT people-oriented in a job that definitely requires that skill!
Be enthusiastic--without over-doing it.
Be YOURSELF!

Eventually--you'll have a large customer base.
You'll look back and marvel at how much ground that you have covered--knowledge & experience never stops. And you'll also wonder where in the heck did all that time go?

Good luck/God bless!





Offline kellonnie

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Re: roper side by side ref not cold at all
« Reply #23 on: May 02, 2010, 11:59:58 PM »
the best is when the husbands actually want to do the job or pull things out for me i love it, then they will sit on the floor with me asking all kinds of questions, like what in the world made you want to do this? its great

 

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