Author Topic: duet sport stopped working door locked  (Read 3411 times)

Offline Neskowin

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duet sport stopped working door locked
« on: March 12, 2010, 12:21:16 PM »
Hi, I seem to have a similar problem. Our Duet Sport (WFW8300SW) washing machine died last night in the middle of a wash. I checked the wall socket - there is power (no fuses blown). I opened the top of the washer and checked at the input of "central control unit (CCU)" and at least one pair of wires (pink) there is ~120V. The machine is unresponsive. The door it locked with clothes inside.
Questions:
1) how do I manually open the door so that the clothes can be retrieved?
2) Is the CCU dead? If I need to replace it, is there part number for it?
3) If the CCU is OK, what else I can do to diagnose the problem?
Thank you
/jn

Offline Neskowin

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Re: duet sport stopped working door locked
« Reply #1 on: March 12, 2010, 02:02:30 PM »
I managed to open the door by removing the bottom panel. The clothes were done - it looks like the machine died right after completing the wash or sometime in the night much later.

The system has no response. I will check the voltage at various points later today. If CCU needs to be replaced, I'd appreciate getting a part number for it and the approximate price I should expect to pay for it.

Thank you.
/jn

Offline MajorApp

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Re: duet sport stopped working door locked
« Reply #2 on: March 12, 2010, 03:15:59 PM »
Enter your model number in the box at the left of this forum to locate parts.

Offline JWWebster

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Re: duet sport stopped working door locked
« Reply #3 on: March 12, 2010, 04:04:19 PM »
You could try leaning against the door so the latch will release a bit easier, a piece of clothing might be jamming it.
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Offline RAH52

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Re: duet sport stopped working door locked
« Reply #4 on: March 12, 2010, 07:40:21 PM »
J.W have you ever fixed a front load washer . I've repaired too many to count and have never seen the clothes jamming scenario .LOL

Offline JWWebster

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Re: duet sport stopped working door locked
« Reply #5 on: March 12, 2010, 08:43:34 PM »
You never know, I read it some where. What would you do remove the bottom panel and reach up and yank the emergency rip cord?

Click pic to enlarge
« Last Edit: March 12, 2010, 08:46:10 PM by JWWebster »
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline Neskowin

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Re: duet sport stopped working door locked
« Reply #6 on: March 13, 2010, 01:24:10 PM »
I just ordered the CCU. As soon as I get, I will try it out and report back. Thanks.

Offline Neskowin

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Re: duet sport stopped working door locked
« Reply #7 on: March 29, 2010, 02:20:16 PM »
I received the new CCU last weekend. I installed it and now the washing machine is back to normal operation. We have done many loads since then and it seems to be working fine.

I find it surprising that the CCU would die out so soon. Are there know issues with it?

Thanks
/s

Offline AJ

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Re: duet sport stopped working door locked
« Reply #8 on: March 29, 2010, 02:25:55 PM »
Glad to hear you got it repaired.  O0
Could you post the part number of the of the CCU that you used?

Thanks for the update.
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