Author Topic: duet sport stopped working door locked  (Read 3552 times)

Offline Neskowin

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duet sport stopped working door locked
« on: March 12, 2010, 12:21:16 PM »
Hi, I seem to have a similar problem. Our Duet Sport (WFW8300SW) washing machine died last night in the middle of a wash. I checked the wall socket - there is power (no fuses blown). I opened the top of the washer and checked at the input of "central control unit (CCU)" and at least one pair of wires (pink) there is ~120V. The machine is unresponsive. The door it locked with clothes inside.
Questions:
1) how do I manually open the door so that the clothes can be retrieved?
2) Is the CCU dead? If I need to replace it, is there part number for it?
3) If the CCU is OK, what else I can do to diagnose the problem?
Thank you
/jn

Offline Neskowin

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Re: duet sport stopped working door locked
« Reply #1 on: March 12, 2010, 02:02:30 PM »
I managed to open the door by removing the bottom panel. The clothes were done - it looks like the machine died right after completing the wash or sometime in the night much later.

The system has no response. I will check the voltage at various points later today. If CCU needs to be replaced, I'd appreciate getting a part number for it and the approximate price I should expect to pay for it.

Thank you.
/jn

Offline MajorApp

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Re: duet sport stopped working door locked
« Reply #2 on: March 12, 2010, 03:15:59 PM »
Enter your model number in the box at the left of this forum to locate parts.

Offline JWWebster

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Re: duet sport stopped working door locked
« Reply #3 on: March 12, 2010, 04:04:19 PM »
You could try leaning against the door so the latch will release a bit easier, a piece of clothing might be jamming it.
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Offline RAH52

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Re: duet sport stopped working door locked
« Reply #4 on: March 12, 2010, 07:40:21 PM »
J.W have you ever fixed a front load washer . I've repaired too many to count and have never seen the clothes jamming scenario .LOL

Offline JWWebster

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Re: duet sport stopped working door locked
« Reply #5 on: March 12, 2010, 08:43:34 PM »
You never know, I read it some where. What would you do remove the bottom panel and reach up and yank the emergency rip cord?

Click pic to enlarge
« Last Edit: March 12, 2010, 08:46:10 PM by JWWebster »
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline Neskowin

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Re: duet sport stopped working door locked
« Reply #6 on: March 13, 2010, 01:24:10 PM »
I just ordered the CCU. As soon as I get, I will try it out and report back. Thanks.

Offline Neskowin

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Re: duet sport stopped working door locked
« Reply #7 on: March 29, 2010, 02:20:16 PM »
I received the new CCU last weekend. I installed it and now the washing machine is back to normal operation. We have done many loads since then and it seems to be working fine.

I find it surprising that the CCU would die out so soon. Are there know issues with it?

Thanks
/s

Offline AJ

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Re: duet sport stopped working door locked
« Reply #8 on: March 29, 2010, 02:25:55 PM »
Glad to hear you got it repaired.  O0
Could you post the part number of the of the CCU that you used?

Thanks for the update.
Hope you find our site helpful.

 

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