Hi, I seem to have a similar problem
. Our Duet Sport (WFW8300SW) washing machine died last night in the middle of a wash. I checked the wall socket - there is power (no fuses blown). I opened the top of the washer and checked at the input of "central control unit (CCU)" and at least one pair of wires (pink) there is ~120V. The machine is unresponsive. The door it locked with clothes inside.
1) how do I manually open the door so that the clothes can be retrieved?
2) Is the CCU dead? If I need to replace it, is there part number for it?
3) If the CCU is OK, what else I can do to diagnose the problem?