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Author Topic: 24 in Thin Twin Agitates but wont spin  (Read 3218 times)

Offline bettybadge

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24 in Thin Twin Agitates but wont spin
« on: March 11, 2010, 09:38:26 PM »
We have a 24in Whirlpool Thin Twin and dummy me washed a small bathroom rug in it. The rubber backing on the rug came off in little pieces and clogged the pump. We opened up the outer case and removed the pump and cleaned out the debris from the rug from the pump. We put the washer back together and it worked fine for about 3 loads. On the 4th load it filled up, agitated and drained but would not spin. We can hear a hum as if the motor is on..... We have the washer opened up again but are lost as to what we would need to do the troubleshoot why it won't spin. Any suggestions would be GREATLY appreciated :) as I miss :'( my washer very much!!!!!

Model LT5000XSN1
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Offline JWWebster

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #1 on: March 11, 2010, 09:44:06 PM »
Well if it pumps out ok but don't spin you need to watch Mr Mikes world famous how to fix a direct drive washer video
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Offline bettybadge

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #2 on: March 11, 2010, 09:57:22 PM »
So after watching the video, you are saying that the coupler may be the culprit?  ???
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Offline JWWebster

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #3 on: March 11, 2010, 10:01:50 PM »
YEP  O0

click pic to enlarge
« Last Edit: March 11, 2010, 10:05:19 PM by JWWebster »
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
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Offline bettybadge

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #4 on: March 11, 2010, 10:07:45 PM »
Cool Beans!!! Looks like an easy fix, :thinking: but with my luck a 10 min job always turns into an ALL DAY EVENT!!!!!   :ahhh

So if we order a coupler, how long will it take to receive it ;)
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Offline JWWebster

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #5 on: March 11, 2010, 10:38:41 PM »
Support our site; buy it  HERE It will git there PDQ  O0 would i lie? :D
« Last Edit: March 11, 2010, 10:43:19 PM by JWWebster »
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
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Offline MajorApp

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #6 on: March 12, 2010, 12:06:12 AM »
If the washer agitates the coupler is ok. Right? Possible lid switch problem?
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Offline JWWebster

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #7 on: March 12, 2010, 12:40:53 AM »
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
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Offline bettybadge

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #8 on: March 12, 2010, 05:17:51 AM »
Well the coupler was ordered last night (and yes it was ordered from your site) ;)...So now I wait for it to arrive :coffee: and then I can have my washing machine back   Yahoooooooo.. :cheers:. Thanks so much for you info... Of course I will probably be back with more questions!!! you know how us women are  :rofl:
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Offline bettybadge

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #9 on: March 12, 2010, 07:56:27 AM »
Figured I better order a pump (old one has a small leak) too, just ordered it from your site and you arent kidding about FAST shipping..... My coupler was already shipped by the time I ordered the pump!!!! I was going to see if they could be shipped together but you all were way to fast for me... Great customer service... Thanks... O0

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Offline bettybadge

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #10 on: March 16, 2010, 12:13:51 PM »
Well got the parts and put them in. Put the washer back together to test run and it spins but there is  loud noise like it's missing the gears or not quite lined up right. Hubby is trying to remove the agitator shaft. would that be the culprit? if so how does the shaft come out? Is it pressed in or what? please help before the washer gets thrown out in to the yard!!!! :(
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Offline JWWebster

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #11 on: March 16, 2010, 12:25:42 PM »
To remove the shaft you drop the tranny from the bottom. But their ain't no need to remove it. Even if the main drive gear inside needs to be replaced you still ain't gotta remove the shaft.
You will have to remove the tranny to inspect it tough.
« Last Edit: March 16, 2010, 12:27:53 PM by JWWebster »
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May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline bettybadge

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #12 on: March 16, 2010, 12:33:00 PM »
Thank you so much.  You are such a great help... I know one thing my hubby will never be a washer repairman!!! (no patience)    :2funny:

He is putting it back to gether and will probably call someone to look at it... Hey I tried :D
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Offline jumptrout51

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Re: 24 in Thin Twin Agitates but wont spin
« Reply #13 on: March 16, 2010, 03:01:03 PM »
Double check the coupler installation. If both plastic pieces are not flush with their respective shaft a noise can occur.
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