Author Topic: Ice dispenser does not dispense ice, water does work  (Read 5012 times)

Offline gcampos

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Ice dispenser does not dispense ice, water does work
« on: February 25, 2010, 09:42:20 AM »
Had my fridge for a couple of years and am now having problems. The ice will not dispense on either the crushed or shaved. Any suggestions?

Model GSS201EMB

Offline schaffersapplian

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Re: Ice dispenser does not dispense ice, water does work
« Reply #1 on: February 25, 2010, 04:16:05 PM »
is it making any sounds when u depress the switch to kick out the ice, or is it silent?
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Offline schaffersapplian

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Re: Ice dispenser does not dispense ice, water does work
« Reply #2 on: February 25, 2010, 04:17:44 PM »
Here is a service manual that is similar to your machine.
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Offline gcampos

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Re: Ice dispenser does not dispense ice, water does work
« Reply #3 on: February 26, 2010, 07:11:59 PM »
The ice dispenser is making a sound....still no ice!!

Offline JWWebster

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Re: Ice dispenser does not dispense ice, water does work
« Reply #4 on: February 26, 2010, 07:19:01 PM »
No self diagnostic tests exist for the dispenser board. Dispenser board operation is tested by pressing each button and checking for proper operation.
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Offline schaffersapplian

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Re: Ice dispenser does not dispense ice, water does work
« Reply #5 on: February 26, 2010, 09:27:53 PM »
take your ice bucket out of your freezer.  hold your door switch shut so the light goes off. depress the dispenser  and watch the metal arm move in the back of the freezer compartment.  If it moves make sure when you slide your ice maker bucket back in the bin and the arm are lined up.  If it doesn't move i have seen these arm's freeze up from moisture.  You need to hit the auger motor with a hair dryer for quite a while.
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Offline schaffersapplian

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Re: Ice dispenser does not dispense ice, water does work
« Reply #6 on: February 26, 2010, 10:01:50 PM »
If your ice maker auger assy does not have a boot on it, order this part here.  I don't think your machine has one from the parts breakdown.  It keeps moisture out of the auger assy. and prevents it from freezing.  if this is your problem, it's fairly common, and i do stock the part on my truck.
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