Author Topic: Whirlpool Electric Dryer - Start button won't work  (Read 5192 times)

Offline inthecity

  • VIP Member
  • Member Since: Jan 2010
  • Posts: 3
Whirlpool Electric Dryer - Start button won't work
« on: January 26, 2010, 10:16:57 PM »
All of a sudden my whirlpool electric dryer start and stop/cancel buttons dont work.
1) I tried the Test mode, More time/less time in 5 seconds...  all light up and display shows 88. I hit stop/cancel the unit goes out of test mode as expected.
2) When I open the door there is no light in the drum.
3) When I hit any of the wash cycle buttons (Normal/Delicate/etc). control panel lights up and shows the estimated time for drying.

However the start button does not work after that. If I try to cancel out the Stop/Cancel button does not work either, control panel just stays lit.

I verified that I am getting 120v on each of the live prongs with a Multimeter.

Please help what to look next

Model GEW9868Kq2

Offline JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8780
  • Country: us
  • SublimeMasterJW
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: Whirlpool Electric Dryer - Start button won't work
« Reply #1 on: January 26, 2010, 10:27:26 PM »
Drop the kick panel and check all the safety's you can. I suspect you have a blown duct fuse.
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline inthecity

  • VIP Member
  • Member Since: Jan 2010
  • Posts: 3
Re: Whirlpool Electric Dryer - Start button won't work
« Reply #2 on: February 08, 2010, 05:53:31 PM »
I checked the Thermal cutoff, thermostat and the Thermal duct fuse. All of them checked out ok.

When i physically disconnect the power for some time and plug it back in the dryer worked. I had this going for a couple weeks.

Now all of the sudden non of the lights on the control panel work.. Its totally dead. Any ideas what may be the issue

Offline JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8780
  • Country: us
  • SublimeMasterJW
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: Whirlpool Electric Dryer - Start button won't work
« Reply #3 on: February 09, 2010, 01:57:25 AM »
Could a loose connection. Check the receptacle and the power cord connections
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3020
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Re: Whirlpool Electric Dryer - Start button won't work
« Reply #4 on: February 09, 2010, 06:13:40 AM »
Have a close look at the main PCB. This sounds like an intermittent problem associated with a loose solder connection or a failing component of the board. Be sure this unit is well grounded and that there is not a low-voltage condition existing on the dryer circuit.

« Last Edit: February 09, 2010, 06:21:38 AM by Repair-man »
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

Offline JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8780
  • Country: us
  • SublimeMasterJW
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: Whirlpool Electric Dryer - Start button won't work
« Reply #5 on: February 09, 2010, 12:12:21 PM »
Did you remove the 2 screws that hold the filter housing and check that pesky duct fuse?
This movies shows the dryer duct fuse after the guy removes the filter housing:

Dryer breakdown
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline inthecity

  • VIP Member
  • Member Since: Jan 2010
  • Posts: 3
Re: Whirlpool Electric Dryer - Start button won't work
« Reply #6 on: February 09, 2010, 02:28:04 PM »
I did check remove the 2 screws for the duct panel and checked the duct fuse with a mutimeter. it shows continuity. If it was the duct fuse, i would think the control panel should still light up though.. even if the start/stop dont work

 

Whirlpool Electric Dryer Won't Start

Started by HB

Replies: 1
Views: 1020
Last post December 21, 2010, 08:54:37 PM
by theoldstoveguy
Whirlpool Electric Dryer Won't Start

Started by Curt

Replies: 14
Views: 4839
Last post January 04, 2011, 05:31:57 AM
by jumptrout51
Video: How to check voltage at cord on a Whirlpool electric dryer.

Started by AJ

Replies: 0
Views: 7261
Last post August 06, 2007, 05:57:19 PM
by AJ
WHIRLPOOL DRYER WON'T START

Started by babby

Replies: 1
Views: 2437
Last post April 03, 2008, 11:35:18 AM
by JWWebster
Whirlpool Dryer won't Start

Started by TechnicianBrian

Replies: 0
Views: 1447
Last post June 04, 2008, 07:19:16 AM
by TechnicianBrian
whirlpool dryer does not start

Started by dlraida

Replies: 3
Views: 2823
Last post October 01, 2008, 03:30:27 PM
by JWWebster