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Author Topic: Samsung topload noisy when spin starts  (Read 629 times)

Offline Joeyt56

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Samsung topload noisy when spin starts
« on: January 05, 2016, 09:17:14 PM »
Working on a wa400pjhdwr   When it start the spin cycle it has a loud grinding sound but then goes away after getting to a medium spin speed. It sounds like it's coming from the clutch assembly. Now Ive run into this before and replaced the clutch assembly and the motor with no luck. Never 100% cleared the noise, it got better but never completely gone. ill post a video when I can    Hoping someone else has run into this before and knows the fix. Still think the clutch but it's a lot of work to replace if it's not going to fix it. Any ideas. Thanks


« Last Edit: January 05, 2016, 09:20:27 PM by Joeyt56 »

Offline Hardwood

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Re: Samsung topload noisy when spin starts
« Reply #1 on: August 07, 2016, 09:24:00 AM »
What did you find out? Mine does it when it gets to high speed

Offline jandersen13

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Re: Samsung topload noisy when spin starts
« Reply #2 on: January 08, 2017, 01:55:01 PM »
Did either of you figure out how to fix this?  I'm having the same issue.

Offline Blaiser

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Re: Samsung topload noisy when spin starts
« Reply #3 on: January 10, 2017, 07:49:58 AM »
Had the same issue with customers washer - turned out to be cracked spider support bracket.

Offline jandersen13

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Re: Samsung topload noisy when spin starts
« Reply #4 on: January 10, 2017, 01:47:22 PM »
Blaiser, thanks for the reply!  Do you happen to know the part number / where I could get it?  Also, is it easy enough for me to repair?

Offline Blaiser

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Re: Samsung topload noisy when spin starts
« Reply #5 on: January 10, 2017, 05:33:27 PM »
Jandersen13 sorry I typed wrong Model # in. This model doesn't have a spider.. da.... What I mean't to say is check the threads on the Motor Rotor - I think you will find it is slipping on the drive shaft. Motor Rotor Part # DC31-00155A

Offline afterblast

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Re: Samsung topload noisy when spin starts
« Reply #6 on: January 10, 2017, 06:21:24 PM »
Probably worth checking to see if your washer is under Samsungs topload recall... don't have the serial number for the guy who started this thread back in 2014 but his model is one of the recalled ones...

https://pages.samsung.com/us/tlw/

Offline jandersen13

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Re: Samsung topload noisy when spin starts
« Reply #7 on: January 10, 2017, 07:36:29 PM »
Thanks Blaiser! I'll check it out.

Afterblast - mine does fall under the recall and I was planning on getting that fixed but thought they wouldn't fix this issue as part of that. Am I wrong?

Offline Blaiser

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Re: Samsung topload noisy when spin starts
« Reply #8 on: January 11, 2017, 06:47:20 AM »
If washer is under recall - depending where you bought it customers tell me that they were refunded from the store full purchase price no questions asked. I'd take the CASH and buy a Newer one!

Offline jandersen13

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Re: Samsung topload noisy when spin starts
« Reply #9 on: January 11, 2017, 12:05:13 PM »
Hmmm. I'll have to look into that. But mine is a little over 3 years old now. That's too old right?

 

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