Whirlpool Imperial Series washer agitates but won't spin, noise

[ellisel]

I checked the the coupler and its fine. although it wasn't attached to the motor. it is very loose on the motor.  It has a loud gear sound underneath by the motor. i'm trying not to call a service repairman. any help will be greatful.

[Al Capone]

Hi ellisel,

Could you post the model number of your washer.
The model number is located on the model/serial number tag that can be found on the washer.

Check picture below for possible model number tag locations.



Thanks for posting your questions.

[ellisel]

all tags are worn off. it says ultimate care 2. SM 8525079. it was purchased 6yrs ago at pcrichards

[JWWebster]

Might be a broken  cam actuator. The only way to know is drop the tranny

[ellisel]

oh ok thank you. how hard is it to do that. i'm not experienced at all

[JWWebster]

It is not very difficult. Take a look at these repair pictures:

Repair photos and manuals