Now let's say for example the problem is the clutch or transmission, if I have the washer put together I should in theory be able to put my hand in the tub and rotate the agitator myself right? Well the top portion moves clockwise, but the top gets stuck when I try to go counter clockwise. Plus the bottom portion is totally frozen when I try to go either way. Am I looking in the wrong area? Could there be an issue with the agitator itself? I won't be able to mess with it until morning, but I'm just speculating. Thank you for any help.