let me make sure i have the correct model, your machine has no display that shows a minute count down correct?
sorry but your ftfB(best buy) was not sold in canada, so i am not familiar with this models options, but if the parts breakdown was right you have no display
ok, page 61 of the manual i posted for you, it tells you how to count flashes of the lights to read the error code
sorry to ask again, but.... is the light beside the control lock symbol lit up?
also has anyone dismantled the drawer or cracked the dispensor drawer recently? the drawer on some earlier models has a magnet inside it that tells the machine the drawer is closed, seen alot of them get lost cause a drawer came apart