Author Topic: Error 11 on electrolux dishwasher?  (Read 10594 times)

Offline error11

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Error 11 on electrolux dishwasher?
« on: June 28, 2009, 06:34:19 PM »
new install of a used dishwasher, EWDW6505GS0 i was told it worked but apparently not, the display works, all the buttons work, starts to fill with water when run, at the same time water start to run from the drain hose (seen through the clear accordian tubing) and after about 15 seconds it starts beeping and just reads "ERROR 11" on the display once opened. any ideas? does anyone know any troubleshooting or service manuals i can get my hands on? anyone know anyone that needs one of these for parts?
thanks!

Offline Mr. Fix-It

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Re: Error 11 on electrolux dishwasher?
« Reply #1 on: June 29, 2009, 01:12:46 PM »
You must have a loop of drain hose higher than the water level in the tub or the water just drains out.

Offline Repair-man

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Re: Error 11 on electrolux dishwasher?
« Reply #2 on: June 29, 2009, 01:38:50 PM »
You better hope it's just a drain height issue, cause they don't sell the drain pump parts no more...bet the seller never divulged that little tidbit.
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Offline error11

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Re: Error 11 on electrolux dishwasher?
« Reply #3 on: June 29, 2009, 08:01:57 PM »
thanks for the replies! bummer... i did have that loop higher then the water level. actually had it looped up going into the sink while 'troubleshooting' (head scratching) the thing. so i cant get that part anymore? any ideas of how i can bring this back to life? or test the drain pump? universal drain pump? anything?

thanks again.

Offline JWWebster

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Re: Error 11 on electrolux dishwasher?
« Reply #4 on: June 29, 2009, 08:23:16 PM »
Can ya jury rig this one?
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Offline BrntToast

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Re: Error 11 on electrolux dishwasher?
« Reply #5 on: June 30, 2009, 12:12:42 AM »
first part pictured is the drain valve part # 7154622001




the drain pump is part # 7154618701


Both parts are available.

a pump cant cause your machine to lose water like you describe though, something has to be telling that pump to drain.
the drain valve might be able to cause the water loss if its stuck open during wash

you have a high water level pressure switch, this might not be connected properly, or malfunctioning, this switch will make the machine drain if activated

also you have a low water level switch, this switch turns off the water supply when satisfied there is enough water in the tub, this would be my first guess at your defective part, if this pressure switch does not shut off water supply the high level switch will activate next turning on the drain pump because the machine thinks its about to flood

in saying all this, i have to applogise cause i cannot locate the error code list for this icon machine so i'm not positive what that codes meaning is at this time

common problem on the icon machines was the installer forcing them into an opening that was too small, this damages the housing on the side of the machine for the pressure switches


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Offline BrntToast

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Re: Error 11 on electrolux dishwasher?
« Reply #6 on: June 30, 2009, 12:17:16 AM »
i can see not all places having parts for that icon d/w, that perticular icon was short lived, i believe that design model was built in Australia


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The only stupid question is the one not asked

Offline BrntToast

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Re: Error 11 on electrolux dishwasher?
« Reply #7 on: June 30, 2009, 12:31:35 AM »
read the manual, which isn't a very good one, sorry i never wrote it

read up on the pressure switches, and do those tests and inspect all connections to them, as well as all hoses, for holes or kinks

post back findings and we'll see if we can whip your icon back into shape
« Last Edit: June 30, 2009, 12:34:04 AM by BrntToast »
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Offline Repair-man

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Re: Error 11 on electrolux dishwasher?
« Reply #8 on: June 30, 2009, 06:47:46 AM »
Here's another manual to try:

24" Electronic Dishwashers  (16 MB)
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Offline BrntToast

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Re: Error 11 on electrolux dishwasher?
« Reply #9 on: June 30, 2009, 04:26:59 PM »
sorry to have to disagree, but...
the  24" Electronic Dishwashers  manual does not apply to the icon at all, and contains no usefull information for the icon models

that manual is for domestic built friggy and touches on the maytag built friggy, not the icon
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Offline RegUS_PatOff

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Re: Error 11 on electrolux dishwasher?
« Reply #10 on: June 30, 2009, 10:46:20 PM »
Is the Drain Pump running while it's filling  ?

EWDW6505GS0 Parts Manual

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Offline error11

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Re: Error 11 on electrolux dishwasher?
« Reply #11 on: July 01, 2009, 08:49:36 PM »
success!

it was the drain valve, there is a switch on the inside of the drain valve that lets it know when its draining and when its not, and the little lever that flips it was stuck. i wiggled it off and lubed it up and im back in action. thanks to all who replied and got me pointed in the right direction.

Offline JWWebster

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Re: Error 11 on electrolux dishwasher?
« Reply #12 on: July 01, 2009, 09:40:36 PM »
So another chicken bone in the dump flap episode comes to a close. Excellent info. Thanks for posting this.
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline BrntToast

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Re: Error 11 on electrolux dishwasher?
« Reply #13 on: July 02, 2009, 12:01:22 AM »
good work, you have now fixed more icon dishwashers than this factory trained icon certified tech has

was given the training and the fancy wall certificate, but i have yet to recieve a call to service one  :P
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The only stupid question is the one not asked

Offline error11

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Re: Error 11 on electrolux dishwasher?
« Reply #14 on: July 02, 2009, 05:41:16 PM »
lol well dont lose hope. everything breaks sooner or later!

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