frozen water in bottom of freezer, leaks on floor

[soccrates]

I started having water in front of refrigerator.  Found it was coming from the freezer.  Water frozen at bottom of freezer.  Frig and freezer still appear working ok.

Model MSD2756GEW

[Repair-man]

Open the freezer, remove the lower 3 racks, then remove the lower rear cover on the back. Under the evaporator coils is a drain trough which is frozen up. Use very hot water poured onto the trought to dislodge the chunk of ice there, then follow up with more hot water to open the drain hole until water drains out on its own into the condensate pan underneath. Follw up with 2 teaspoons of bleach to kill any residual algae.

Use a butter knife or putty knife to scrape the sheet of ice from the freezer floor.

Turn the  temp control to where you have 0 degrees in the freezer and 38 in the FF section. If you crank it down too cold, freeze-ups will occur.

[JWWebster]

You could just unplug the dang thang and let it all thaw out then clear the drain and retry.

[Repair-man]

You could just unplug the dang thang and let it all thaw out then clear the drain and retry.

My way takes 10 minutes and does not require ruining all your food or transferring it to an Igloo for a day.