Question for appliance repair techs

[maypo52]

I was wondering how you handle a service call on a stacked washer/dryer combo? For instance, if the problem is on the washer and you have to dis-assemble it, you have to remove the dryer from the top first. What do you do? Bring an assistant with you? It has to be a big problem if you are working alone, especially on the full size stackable combos.

Regards,

Mark

[BrntToast]

if someone in the home seems able bodied i will ask them to help remove the dryer, if there is no help to be had then i have to reschedule for another day and have the shop lackey meet me to help remove the dryer

i do alot of frigidaire, the original style front load set by them the washer top is removed when the dryer is stacked, so you can just pull it away from the wall and tilt the dryer against the wall to access the washer timer,dispensor  etc

[apptech]

if someone in the home seems able bodied i will ask them to help remove the dryer, if there is no help to be had then i have to reschedule for another day and have the shop lackey meet me to help remove the dryer

Same way here.

[rickgburton]

I don't care if they're able bodied or not. 90 Years old and bed ridden they're helping anyway............just kidding

[accapp]

I use something called the All-Dolly (formerly the ov-dolly) by Warren Brown Enterprises. I can easily just put the dryer to the side at washer level and do what needs to be done to the washer. The hard part is always gettng the vent back on the right way. I also find a lot of washer problems can be solved without removing the dryer through the front access panel.

[apptech]

accapp,

Is this the same All-Dolly you are talking about?

[AJ]

I do it the redbeard way. lol...

Just kidding.

The All-Dolly looks cool.

[apptech]

Yeah, the All-Dolly looks handy.

[accapp]

Dass' it. Mine paid for itself on the first Wolf double oven I had to pull out and replace both hidden bake elements. If you're in the business, you're going to need one sooner or later. Highly recommended, I have yet to find an installation where I couldn't easily remove any oven (corners, next to walls, etc.). It seems safer than using a second helper as it never gets tired or acts unpredictably. (No, no, my left!!!!!!!!!!!!!!!!!!!!!!!!)