Side by side ice auger not turning 23 cf s/s

[johnandal]

The chute door only opens about 1/2".  The first thing I noticed was the light in the door was out.  None of the controls on the door worked unitl i removed the light bulb.  It was not blown.  The water works fine.  But when you press the ice button and then hit the lever on the door the chute opens slightly for about 3 seconds anf then nothing.  The bin is full of ice but the auger is not turning to spit it out.  Any help would be greatly appreciated.

Model GSS23LGTCWW

[Al Capone]

Hi johnandal,

Could you post the model number of your refrigerator for us?

You can find the model number located on the model/serial number tag in the refrigerator.

23 cf s/s is not a model number.

Thanks,

[johnandal]

Sorry I'm at work right now.  GSS23WGTA BB.  Hope that helps

[johnandal]

Update, I had the model number wrong.  It is :

GSS23LGTC  WW

I thought that I had the same model at work but I was wrong.  NOw when I try the ice dispenser all of the light son the display get dim and if I keep it pressed enough it will make a 1/4 turn and then shut down.  If I put a bulb into it it shuts down completly and nothing works, it just flashes under half power every few seconds.  Any help would be greatly appreciated.

[jumptrout51]

In my experience I have seen a number of the GE auger motors freeze up. Remove the ice bin. Use a hair dryer to heat the auger motor. Take a screwdriver handle and put between the auger drive mechanism and turn it. Then try your door switch again.
If the auger motor is frozen, the power drain could be causing the other problems.

[Repair-man]

All of your icemaker functions on this model are controlled by the main board in back. If you are getting diminished voltage or no voltage for certain operations, then replace the board.

GSS Manual

[Al Capone]

Update, I had the model number wrong.  It is : GSS23LGTC  WW

I thought that I had the same model at work but I was wrong. 

I updated the topic to include the correct model number information, thanks. 

[johnandal]

Thanks for the input guys.  I don't think that it is the auger motor because it turns freely and even goes 1/2 turn if you hold the dispenser lever in long enough. It's makign ice fine and dumping it into the bucket.  Is there something to be told by the way it totally goes dead when I put a good bulb back into the door?  When it's out it works barley.  When in the whole thing shuts down.  I tried unplugging the light from the back and seeing if there was a short in the socket but to no avail.  I would replace the board inthe back if I was sure that was it.  But for 120.00 I want to be sure.

[jumptrout51]

If the auger is doing as you say, Repairman is correct. The voltage drop is originating with the control board.

[johnandal]

Is that the main control board on the back or the one on the front with the buttons on it?

[jumptrout51]

In the back.

[whirlpooltech]

That's correct it's located in the back of the refrigerator and it looks like this.

WR55X10656 GE Refrigerator Control Board


I replace a ton of these boards.

[johnandal]

Thanks for all the input guys!  I am going to replace it tomorrow.  I'll elt you know how it goes.

On a side note...I just had to replace the belt on my dryer.  WHATS NEXT?

[johnandal]

I see the board number that you are refrencing but let me ask you this.  I found a board out of a new fridge that the model numbers on the fridge say that they take the same board.  will

wkkt model no:1304-03-71 r-101

work in my fridge?