Author Topic: Side by side ice auger not turning 23 cf s/s  (Read 5302 times)

Offline johnandal

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Side by side ice auger not turning 23 cf s/s
« on: April 27, 2009, 12:50:50 PM »
The chute door only opens about 1/2".  The first thing I noticed was the light in the door was out.  None of the controls on the door worked unitl i removed the light bulb.  It was not blown.  The water works fine.  But when you press the ice button and then hit the lever on the door the chute opens slightly for about 3 seconds anf then nothing.  The bin is full of ice but the auger is not turning to spit it out.  Any help would be greatly appreciated.

Model GSS23LGTCWW
« Last Edit: April 28, 2009, 12:27:48 PM by Al Capone »

Offline Al Capone

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Re: Side by side ice auger not turning
« Reply #1 on: April 27, 2009, 12:59:29 PM »
Hi johnandal,

Could you post the model number of your refrigerator for us?

You can find the model number located on the model/serial number tag in the refrigerator.

23 cf s/s is not a model number.

Thanks,
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Offline johnandal

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Re: Side by side ice auger not turning
« Reply #2 on: April 27, 2009, 01:17:28 PM »
Sorry I'm at work right now.  GSS23WGTA BB.  Hope that helps

Offline johnandal

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Re: Side by side ice auger not turning
« Reply #3 on: April 27, 2009, 06:50:31 PM »
Update, I had the model number wrong.  It is :

GSS23LGTC  WW

I thought that I had the same model at work but I was wrong.  NOw when I try the ice dispenser all of the light son the display get dim and if I keep it pressed enough it will make a 1/4 turn and then shut down.  If I put a bulb into it it shuts down completly and nothing works, it just flashes under half power every few seconds.  Any help would be greatly appreciated.

Offline jumptrout51

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Re: Side by side ice auger not turning
« Reply #4 on: April 27, 2009, 07:45:06 PM »
In my experience I have seen a number of the GE auger motors freeze up. Remove the ice bin. Use a hair dryer to heat the auger motor. Take a screwdriver handle and put between the auger drive mechanism and turn it. Then try your door switch again.
If the auger motor is frozen, the power drain could be causing the other problems.
Take a Kid fishing.

Offline Repair-man

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Re: Side by side ice auger not turning
« Reply #5 on: April 28, 2009, 06:10:44 AM »
All of your icemaker functions on this model are controlled by the main board in back. If you are getting diminished voltage or no voltage for certain operations, then replace the board.

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Offline Al Capone

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Re: Side by side ice auger not turning 23 cf s/s
« Reply #6 on: April 28, 2009, 12:29:05 PM »
Update, I had the model number wrong.  It is : GSS23LGTC  WW

I thought that I had the same model at work but I was wrong. 

I updated the topic to include the correct model number information, thanks.  O0
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Offline johnandal

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Re: Side by side ice auger not turning 23 cf s/s
« Reply #7 on: April 28, 2009, 12:39:57 PM »
Thanks for the input guys.  I don't think that it is the auger motor because it turns freely and even goes 1/2 turn if you hold the dispenser lever in long enough. It's makign ice fine and dumping it into the bucket.  Is there something to be told by the way it totally goes dead when I put a good bulb back into the door?  When it's out it works barley.  When in the whole thing shuts down.  I tried unplugging the light from the back and seeing if there was a short in the socket but to no avail.  I would replace the board inthe back if I was sure that was it.  But for 120.00 I want to be sure.

Offline jumptrout51

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Re: Side by side ice auger not turning 23 cf s/s
« Reply #8 on: April 28, 2009, 01:01:39 PM »
If the auger is doing as you say, Repairman is correct. The voltage drop is originating with the control board.
Take a Kid fishing.

Offline johnandal

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Re: Side by side ice auger not turning 23 cf s/s
« Reply #9 on: April 28, 2009, 02:38:46 PM »
Is that the main control board on the back or the one on the front with the buttons on it?

 

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