Author Topic: Are there any good Maytag technician in the Southern California area?  (Read 1939 times)

Offline grannyx3

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  • Member Since: Mar 2009
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This afternoon I had a service technician out to repair my Maytag range.  It had a F9 code & the oven door wouldn't close.

The F9 & door were the ONLY thing wrong with the range.  He walked in...started pushing all control pads.   Long story short..I agreed to the estimate ~ wrote a check towards the deposit & then he wanted to add to the estimate.  I was uncomfortable with that & said thank you but no!!!

Hours later...the F9 code doesn't appear any longer, the oven door closes....but the control panel is completely blank.  I tried to set the clock & the word OFF appears.

I'm afraid to call another technican..because of the experience I had this afternoon.  Are there any good technicians in the Long Beach area that someone could recommend??

Thank you!

Model MGR5770ADB

Offline Icehouse

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  • Member Since: Oct 2008
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    • hvacbob
Contact me via my webb site.  :)
NATE, NCCER, PHCC,HVAC Certified Instructor
Member RSES, US Army Refrigeration Specialist(Retired), Former Refrigeration Teacher NYC Board of Ed.
a tragedy has happen to me : http://web.me.com/zenzoidman/Bobice/

Offline Repair-man

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  • Member Since: Feb 2008
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    • The Virtual Repairmans Appliance Help
Long story shorter...what was the estimate for?


You understand that the F-9 indicates a failed door latch assy.


For a good servicer in your area, click HERE
« Last Edit: March 25, 2009, 07:43:27 AM by Repair-man »
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

Offline grannyx3

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  • Member Since: Mar 2009
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Mr. Repair man:

THANK YOU so much for your referrals.  I will call Dirksens today.  I feel confident that I'll be able to get a fair estimate and quality work. 

You asked about the estimate...the total was $319.00 ~ it was for a new door lock latch but, after I agreed to the estimate he starts telling me that his hands are big..so there could be more cost & even though he told me there was nothing wrong with the control panel ....there is a chance that he'd find something else that would cost more.  was VERY uncomfortable with that statement...so I cancelled the work immediately.

l'm very new to the internet & forums such as this....hopefully you will get my reply & know that I appreciate you research.  Have a good day.

Offline Icehouse

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  • Member Since: Oct 2008
  • Posts: 566
    • hvacbob
 >:( It is people like him that give the Appliance Business a bad name.
Another is the "sales" company. A good technician was recently terminated not for poor workmanship, but rather low replacement parts revenue. Told he was not selling enough to pay him and have a fully stocked truck on the road.
NATE, NCCER, PHCC,HVAC Certified Instructor
Member RSES, US Army Refrigeration Specialist(Retired), Former Refrigeration Teacher NYC Board of Ed.
a tragedy has happen to me : http://web.me.com/zenzoidman/Bobice/

Offline whirlpooltech

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Quote
but, after I agreed to the estimate he starts telling me that his hands are big..so there could be more cost

His hands are big!?
What did he mean by that?

Quote
It is people like him that give the Appliance Business a bad name.

Sad, but true.

Quote
A good technician was recently terminated not for poor workmanship, but rather low replacement parts revenue. Told he was not selling enough to pay him and have a fully stocked truck on the road.

Let me guess, he worked for sears.







Offline Icehouse

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  • Member Since: Oct 2008
  • Posts: 566
    • hvacbob
 O0 O0 O0 Yep Sears
NATE, NCCER, PHCC,HVAC Certified Instructor
Member RSES, US Army Refrigeration Specialist(Retired), Former Refrigeration Teacher NYC Board of Ed.
a tragedy has happen to me : http://web.me.com/zenzoidman/Bobice/

Offline grannyx3

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  • Member Since: Mar 2009
  • Posts: 7
Mr Repair-man

Thank you for the referral list.  I contacted Johnnie's Maytag. When I called to schedule app't.....the owner actually spoke to me, listened to my explanation of the problem from the beginning (F9 code) to the now blank control panel.  He called me back with the availibility date for the clock.  He explained the clock is the brains of the range.  But, he's sending a techinian out to verify that the clock is the problem.

Your referral of Johnnie's Maytag, and the input from other technicians on this site has re-affirmed my faith in service technician.  I appreciate ALL your help.  

Seemingly, you, others here & Johnnie's Maytag believe in honesty and fairness when it comes to the customer.

Have a great day & continue to help others like me that need an honest repair-man.

Offline Icehouse

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  • Member Since: Oct 2008
  • Posts: 566
    • hvacbob
 :) My Dad had an expression "Treat your customer with honesty and dignity, or tommorow they will be someone else's customer".
NATE, NCCER, PHCC,HVAC Certified Instructor
Member RSES, US Army Refrigeration Specialist(Retired), Former Refrigeration Teacher NYC Board of Ed.
a tragedy has happen to me : http://web.me.com/zenzoidman/Bobice/

 

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