Model Number: GHW9100L
I don't think it's an issue with the unit not being balanced since it's not shaking and moving during the spin cycle, but too often, we find our clothes wet...sometimes nearly dripping wet. I've stood there and watched it spin and it seems like everytime the basket is just getting up to a reasonably high speed, it slows down and then will eventually speed up, but never stays in the high-speed mode for more than a few seconds and sometimes will come to a complete halt, reverse direction and start spinning again. To me, the water is working it's way to the outer most part of the clothes to be drained through the tub, but then it reverses direction, so all the clothes tumble and now that water has to work it's way back through the clothes again. How could that possibly be an efficient way to spin dry the clothes?
Our friends have the exact same washer and I was there today and I watched their washer during the spin cycle and it seemed to be spinning twice as fast as ours ever has and it didn't do the slow down and reverse thing that ours does to much.
Could we have a software/programming issue? I've never been very happy with how frequently the clothes come out wetter than they should. I would say that less than 40% of the time, they come out really spun-dry.....and that was one of the reasons we purchased this unit - supposedly we would use less energy for drying these 'exceptionally spun-dry' clothes. Not the case here.
The washer is about 6 years old. We never overload it. It's just my wife and I, so it's not like we have a family of 7 and we're stuffing as much as we can into it. I'm just baffled why it does such a poor job of wringing out the water...?
Any thoughts would be appreciated - thanks!