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LG Dishwasher

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sewingmachineman:
After the past two days, where do I start !!! :-\35 months ago I replaced the home builders GE dishwasher (over 16 years old) with a brand new $700.00 LG LDS5811WW dishwasher. All was fine until 2/19/09 when the display panel lit up with a code LE after 3 minutes of running. Needless to say I was disappointed when we had to empty the dishwasher and HAND wash the dishes. Now I had to find out what was wrong.I called the 800 number for LG and was informed that code LE meant "locked motor". Went to bed mad as a wet hen thinking that I would have to repair or replace this 35 month old machine. >:( Early 2/20/09 I started calling appliance repair centers only to be told that "we don't repair LG because we can't get parts".I called LG again and after several minutes of heated conversation, I was given the name and number of 2 authorized repair centers in my area. Finally one of them returned my call and agreed to be at my house within the next 6 hours. :)He arrived and immediately questioned me as to why I had bought a LG !!! After 25 minutes, a call by him to LG, he gave me part numbers for motor, harness, sump pump and wire harness and told me he did not want to be involved, but for me to call LG and raise heck since there were 2 bulletins issued for this code LE and my related problems. He charged me $75.00 for his travel and time he took to remove front cover and check several electrical connections.Another call by me to LG and after some very heated discussions, I finally got LG to furnish the needed parts. O0Today (2/21/09) I found this site and read several postings about the same code LE problem caused by a broken wire behind the front cover. ;DI removed the front cover (6 screws) and in less than 2 minutes found a blue wire broken about 3 inches above the bottom plastic guide that routes the harness through the bottom of the door to the tub. I soldered and taped the wire.I immediately put a couple of dirty dishes in and am now just 40 minutes away from a completed 2 hour 17 minute cycle. O0I called the $75.00 repairman and told him I would sell him the "fix"  for $75.00

jumptrout51:
When all else fails....Appliance Junk prevails.
Glad it worked out for you.

P.S. Keep the parts ...you will need them down the road.

RegUS_PatOff:
LG parts are available at AppliancePartsPros.com, RepairClinic.com , and other places.

It's hard to find an LG service person is some areas
(you found that out)

LG D/W (and other) Service Manuals online here

sewingmachineman:
Thanks for your comments.
If I can get the parts from the authorized repair center, you better believe I will save them for future use. O0
It looks like "when" will this fail again, not "will" this fail again. :'(

cervello:
I can't believe it. My story is almost the same as yours. I had the same LE error code on a 29 month unit and got the same run around from LG. :tickedoff: Been hand washing for a few weeks and got tired of that so we called a repair man and got the same response. He doesn't work on LG dishwashers because he can't get parts and ....I googled LG repair with LE code error and found this site. Read the posts and decided to try and look myself before I spent the $ on the "special " repair man. Well guess what when I opened up the front door just as several posts I found one wire partially cut (Gray) and one completely cut (Black). I reconnected them and the unit is working fine for the moment. There has to be a manufacturing defect here if so many units have the same problem. Thanks to all who posted and my only regret is that if I found this site a few weeks ago my hands would not be as dish pan squeeky clean.  O0



--- Quote from: sewingmachineman on February 21, 2009, 03:06:55 PM ---After the past two days, where do I start !!! :-\35 months ago I replaced the home builders GE dishwasher (over 16 years old) with a brand new $700.00 LG.All was fine until 2/19/09 when the display panel lit up with a code LE after 3 minutes of running. Needless to say I was disappointed when we had to empty the dishwasher and HAND wash the dishes. Now I had to find out what was wrong.I called the 800 number for LG and was informed that code LE meant "locked motor". Went to bed mad as a wet hen thinking that I would have to repair or replace this 35 month old machine. >:( Early 2/20/09 I started calling appliance repair centers only to be told that "we don't repair LG because we can't get parts".I called LG again and after several minutes of heated conversation, I was given the name and number of 2 authorized repair centers in my area. Finally one of them returned my call and agreed to be at my house within the next 6 hours. :)He arrived and immediately questioned me as to why I had bought a LG !!! After 25 minutes, a call by him to LG, he gave me part numbers for motor, harness, sump pump and wire harness and told me he did not want to be involved, but for me to call LG and raise heck since there were 2 bulletins issued for this code LE and my related problems. He charged me $75.00 for his travel and time he took to remove front cover and check several electrical connections.Another call by me to LG and after some very heated discussions, I finally got LG to furnish the needed parts. O0Today (2/21/09) I found this site and read several postings about the same code LE problem caused by a broken wire behind the front cover. ;DI removed the front cover (6 screws) and in less than 2 minutes found a blue wire broken about 3 inches above the bottom plastic guide that routes the harness through the bottom of the door to the tub. I soldered and taped the wire.I immediately put a couple of dirty dishes in and am now just 40 minutes away from a completed 2 hour 17 minute cycle. O0I called the $75.00 repairman and told him I would sell him the "fix"  for $75.00

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