GE Washer Off Balance

[rltt]

So first, I hate to say it but my hubby is not handy

My POC GE is off balance and here is my question, does the basket/motor/transmission set on the floor at all?  I only ask cause the washer is sitting on the floor of my laundry room on it's belly with the base plate pulled off of it's rivets (are you starting to get a picture here?) and from the manual it looks like nothing sits on the base, but is supported from the top instead. Is it steadied at the base at all?

One more, there is black crap all over the base from the belt, any ideas why?

Model s3700g0ww

[Al Capone]

Hi,

Please be sure to read Topic: Posting Basics - Starting a New Topic

Note towards the bottom it say's.

Please do not ask your own question in a topic.
In other words, please don't hijack the topic and make it yours.
Start your own topic and reference the other topic related to your issue.

I have spit your post off into a new topic.

What is the model number of your washer?

Thanks,

[rltt]

oops, sorry

it is a s3700g0ww

[Al Capone]

oops, sorry

it is a s3700g0ww

No problem.
I updated your topic to include the model number.

Now we just need to wait for a real appliance technician to come along and help answer your questions.

[JWWebster]

I tried to pull up your model number to no avail. Let me get this straight? the washer is laying prone on the basement floor with the  base yanked out of it?

[rltt]

yep, I really should take a picture and post.  If it wasn't reallybroke before it probably is now.

The washer is a top load bottom of the line el cheapo GE

[Repair-man]

Just order 4 of these and it should be fine. The support rods and suspension assembly has worn out. No tools required, the tub  lifts off of these at each corner.

Repair Clinic part # 278886

[rltt]

After getting it back upright we discovered the spin basket was wobbling around.  After pulling off the agitator, found the hub nut was loose, tightened that and the basket quit wobbling.  As of now, problem seems fixed.  It is still a little jumpy but is working okay now.