It wasn't the helix or the brake. The transmission was bad. The washer was given to me so I salvaged the good parts (used the motor already) and took apart the transmission. The center gear was stripped half way around. I have some good pictures but I'm having trouble downloading them. You gotta love the smell of gear oil in the morning!
Hi there, I have a couple of these units with the exact same problem, the center gear is stripped, however, I have been unable to find a part number or any way to order just that gear, or even the gear set. Were you able to order a replacement for your center gear, or were you forced to order the entire transmission?
Any help would be greatly appreciated! Thank You!