Kenmore Dishwasher Unresponsive Touchpad

[Frank]

The touchpad on our  8 yr. old Kenmore dishwasher is unresponsive.  Quickrinse red light is blinking. I have tried pressing the Unlock for 4 seconds and can't get any functions to work. I suspect I need a new touchpad panel, how is the old one removed and where do I find one?

Model 665.15829000

[Repair-man]

Find the whole model  number from inside the door and we will proceed with getting you fixed.

[Frank]

665.15829

Thanks

[Repair-man]

I really want to help you, but all Kenmore model numbers start with 3 numbers, a dot, then 8 more numbers. You are still missing 3 digits off the end. I can't research parts for you yet

665.15829xxx

[Frank]

I think perhaps adding 3 zeros could do it.  665.15828000

[AJ]

I think perhaps adding 3 zeros could do it.  665.15828000

665.15828000 does not come up as a good model number when I search the sears data base.

Are you just guessing at the model number now or what?

[Frank]

I have the Kenmore Ultra Wash Dishwasher Use and Care manual which indicates  model 665.15829.  The label on the inside of the machine is 665.15829000.  That's all the info I have.

[Repair-man]

Now we are getting somewhere. You'd be surprised at how one digit can ruin your day if you accidentally order the wrong part. Your control is defective and is shown below. If you put the model number you just found into the lookup, you can order the control yourself. Replacing it is easy, and is described in the Whirlpool Dishwasher manual which is on the Whirlpool Forum at the top.




(Mr. Capone...the model 665.15829000 is correct.)

[AJ]

I updated the model number in the first post, thanks.

[Frank]

I found the console part on Sears parts web site.  $191. + Are you aware of a better (cheaper) place to buy or is this the going price?  Also which Whirlpool manual am I looking for?  thanks!

[Repair-man]

Repair Clinic has it for $130.

http://www.repairclinic.com/SSPartDetail.aspx?s=t-665.15829000+-%3d%3dc212i940021&PartID=940021



The manual?

Service Manual

Tech Sheet

[Frank]

We'll give a try and keep you posted.

[Frank]

I am finding the manual unspecific in relation to console replacement.  I did get the front panel off, but can't see how that gets me to the console.  Do I need to remove the hex bolts on the inside of the door and go in that way?

[Repair-man]

Put the front panel back on first, then remove the screws inside the door liner. The inner door panel will lift off, revealing the controls..

[Frank]

It looks like a special hex driver is needed, do you know the size I should buy?