We bought the dryer used and have had it for a few years so it may be time to replace. On the other hand it, if its fixable I'd love to keep it running. The drum squeaks when spinning and the heat isn't working. Both conditions have happened in the past, seemingly fixed themselves, and are back again. The heat came back on for a while after switching the Extra Care dial back and forth but that isn't working this time. Not sure what quieted the squeak for awhile but its back as well. Is there a suggested starting point for troubleshooting?