Here's my dilemma on this. As a former Maytag field tech, I would find many cases where the installer kinked the drain hose ever so slightly behind the unit when pushing it back or whatever. Even though the unit drains, it is obviously not draining fast enough. In the past, I have found a kink behind the unit which has been collecting solids as they pass thru over the past year. Once these build up to a point, the pump cannot force the water out very strongly. I would un-install the unit and inspect the entire length of the drain hose. The drain pumps on this model are not usually problematic, and the manual I provided you with will show you how to access the upper intake. You do remember I provided you the manual , right? Don't make me smile, now.