GE PROFILE FREEZER NOT FREEZING

[TM]

I'VE MADE SURE THE DOOR CLOSES PROPERLY AND COLD AIR DOES COME THROUGH THE FREEZER VENTS BUT NOTHING IS FROZEN.  ICE CREAM, HOT DOGS AND BREAD ROLLS ARE SOFT EVEN THOUGH THE FREEZER IS ON ITS HIGHEST SETTING (9).  A FREEZER THERMOMETER REGISTERS "FREEZING" (ABOUT 20 DEGREES) BUT NEVER REACHES THE "OK FREEZE" SETTING (-0 TO -20 DEGREES).  HELP!

Model PTC22MBMARWW

[JWWebster]

One simple and easy thing to do is clean out from around the condenser and kickplate. Make sure the motor and blade are moving the air underneith.

[Mr. Fix-It]

I would suspect a refridgerant leak if it is running continuosly. To checck remove the plate on the bottom of the freezer compartment and expose the coils if they are only partially frosted you have a leak. If they are completely frozen over you have a defrost issue.