Maytag Neptune Lr code and now door lock problems

[anniechoco]

Maytag Neptune model# MAH5500BWW and serial #A5937051CR.
 
Lr error code (locked rotor) appeared in the display after trying to run a load of clothes. I haven't been able to use the machine since then. Now when I try to do any test the door fails to lock - FL code in display. I'd love to be able to get the water out of the machine!

Here are the diagnostic codes:  10  23  17  10   06.  23.

10 - low rpm unbalanced load
23 - door failed to unlock
17 - door switch not seen open since last final spin
06 - locked rotor

I have a couple questions for now:

Not sure how to remove the motor control board from the plastic cover. Possibly just slide it out? Then I can check it more easily.

How can I run tests when the door fails to lock? I am going up to the States (Arizona) next week and will pick up a decent ohm meter to do more serious testing when I get back.

Or . . . I could just buy a motor conversion kit, install it and see if it works!

If I do that should I just get the motor conversion kit #12002039? The serial number on my machine is A5937051CR. The number on my existing motor control board is #62726410. Motor is #62724140.

Good news is that I just fixed my old Whirlpool direct drive by putting in a new coupler. So I have a washing machine until I get the Neptune back in shape.

Thanks! Hope someone can help! I live in Belize and there are no Maytag repairmen down here.

[Repair-man]

Order the motor conversion kit 12002039. Your problems will be solved. Instructions are in the kit, and it includes a new motor and board.


Part # 12002039 Motor - Drve, AP4010145

[anniechoco]

I've decided to go ahead and get the motor conversion kit.

Thanks for the quick advice! I'll let you know in a week or so if it worked!