Author Topic: Washer gets stuck in a prepetual spin cycle and door stays locked  (Read 2250 times)

Offline jmaloney82

  • VIP Member
  • Member Since: Dec 2008
  • Posts: 3
When my Neptune washer gets to the off position in either the Regular or Quick cycle it seems to want to stay operating.  It attempts to spin one direction for a moment stops, then the other direction, stops, etc.  It never actually starts spinning again but I can't turn it off and the door light stays on.  I unplug it and come back a while later and plug it back in and the door light is off and clothes appear to be spun dry with no excess water in tub.

Any idea what might be going on?

Jim

Model MAH4000AWW

Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3020
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Re: Washer gets stuck in a prepetual spin cycle and door stays locked
« Reply #1 on: December 17, 2008, 07:17:48 AM »
If you understand electronics and can follow instructions written on paper, there is a tech sheet in the top control panel which will guide you thru the tests on any component. If the machine is hanging up in the  final cycle, it could range from anything like a bad machine control board to an open  circuit in the off-balance loop. Too many variable to suggest  a course of action until lots of tests  are made.
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

Offline jmaloney82

  • VIP Member
  • Member Since: Dec 2008
  • Posts: 3
Re: Washer gets stuck in a prepetual spin cycle and door stays locked
« Reply #2 on: December 17, 2008, 09:13:43 AM »
Do you mean some sort of LCD panel?  This particular machine didn't have those when I bought it.  Anything else you can think of?

Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3020
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Re: Washer gets stuck in a prepetual spin cycle and door stays locked
« Reply #3 on: December 17, 2008, 09:37:56 AM »
nope...fresh out of ideas

anything I suggest will be Greek to you apparently :)
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

Offline jmaloney82

  • VIP Member
  • Member Since: Dec 2008
  • Posts: 3
Re: Washer gets stuck in a prepetual spin cycle and door stays locked
« Reply #4 on: December 17, 2008, 09:41:37 AM »
True, I don't have much appliance experience but can pull out and replace a known bad component.  The trouble is guessing what has gone bad.  I may start with the timer.  I figure I can replace 2 or 3 parts before I get to what it would cost to have an appliance professional make a housecall.


Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3020
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Re: Washer gets stuck in a prepetual spin cycle and door stays locked
« Reply #5 on: December 17, 2008, 09:50:38 AM »
Yeah, you might do like everyone else and throw parts at it until you find the right one, but that gets expensive and time consuming when you need to wash your thongs. There is a Neptune manual here on the website that will contain what you need to check the machine step by step.

Manual
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman   www.repair2000.com

 

Kitchenaid Washer Agitator Stuck during the Spin Cycle

Started by TechnicianBrian

Replies: 1
Views: 2329
Last post July 03, 2008, 10:30:35 AM
by JWWebster
GE frontload washer says "door locked" and won't cycle.

Started by hhrussell

Replies: 1
Views: 3626
Last post April 27, 2009, 04:30:36 AM
by Repair-man
GE washer stuck in spin cycle on "regular", OK in perm press..?

Started by Black88GTA

Replies: 11
Views: 3411
Last post September 02, 2009, 02:43:14 PM
by Repair-man
Washer stops mid cycle. Wont spin. replaced door lock

Started by Sandinmaheye

Replies: 7
Views: 881
Last post March 03, 2013, 12:42:49 PM
by Sandinmaheye
Maytag washer mah4000aww spin cycle

Started by evo100

Replies: 1
Views: 1842
Last post December 25, 2007, 09:41:02 PM
by AJ
washer works except spin cycle and has a burning rubber smell.

Started by hogslayer

Replies: 4
Views: 3580
Last post February 19, 2008, 03:50:55 PM
by JWWebster