To see the wax motor you will have to remove the door, then the front of the washer. After that you will need to lift the top up and then you will see the wax motor just above the door latch.
There are some photos in the photo gallery that may help.
After this, he also recommended I plug it into a surge protector so I did that also.
Good idea, it must be working.
Your motor has a ten year warranty on it.