Professional Series Frigidaire Single Wall Oven (Stainless Steel)

[FrustratedwithFr]

I'm am totally frustrated with my wall oven.  It has not worked for over 8 months now and no one will come in to repair it.  I was doing a cleaning cycle and it just stopped working.  No error code on the panel and it no longer heats up at all!!  I have reset from my panel to see if that would work and NOTHING!
I have looked high and low for the model number and the closest model I can find on the net is the one I have added to this ad.  The only difference is that the numbers on the panel of my oven are not like a phone dial pad but rather spread out 1 to 5 on the top line and 6 to 0 on the bottom line.  Otherwise it is very similar to the one in the picture.  The previous owner in our home purchased it somewhere and removed the model number (therefore I think it's hot). Unable to get anyone in to even diagnose the problem unless we give them a model number first.  They are they rudest people on the phone and they don't care when you try and talk to them.  I don't have the funds to purchase a new wall oven and I really need my oven working.  I have a family to provide for and have not been able to do so and the Winter months are fast approaching therefore I cannot bbq anymore.  PLEASE HELP ME.  I NEED SOME SERIOUS ASSITANCE WITH MY WALL OVEN!!

[Repair-man]

Most of the time when an oven goes blank after the self-clean cycle, it is because of the hi-limt thermostat blowing. You'll find this small disc with 2 wires on it usually mounted on the back of the oven cavity, or in some cases on the top of the cavity. It may be a $40 part like this instead of a new control. You will have to find the little bugger and OHM it out. Open the oven door and look underneath the control panel for a model.


Here's a general manual put out by Frigidaire:

Manual

[FrustratedwithFr]

Thanks for your reply.  When I get home this evening, I will check it out.  I am NOT familiar with any parts of the oven so "control panel" I'm not sure where to find and I'm trying to load the manual you sent me.  It's taking some time but will let you know.  I'm assuming the control panel is at the top o the oven where all the buttons are therefore if I am inside the oven, it's at the back of that same area?  Where are the top and back cavities located?  I can't seem to load the manual.  It seems to be timing out and I have high speed.  I will try again later.  Just to let you know, the time still displays and I can punch in the temperature or anything else on the digital pad and press start but in the end it makes no difference because the oven does not heat up. 

The manual finally loaded but in a coded computer language so not legible on my end.  Not sure why. 

[Repair-man]

Right-click the manual and "save as" to your desktop. This is a simple .pdf document not some encoded mess, although it is 47 MB long.

The control panel is the front of the oven where you program the cooking. Check the bottom edge of it while the door is open (you have to look upside down)

By oven cavity, I mean you have you pull the whole oven out onto the floor and take off all the outer panels in back and on top. Have fun

Picture of the fuse here

[FrustratedwithFr]

This sounds like tons of fun! 

I'll get my hubby to take a look at this and will let you know tomorrow.  Maybe I can use the cavity of the oven as a tunnel. Take off the front and back panels and make a fort out of it for my child! 

I guess replace the disc you are talking about and see if that works.  If not spend more money and see how that plays out.  If it works I'll be so happy and relieved.  Wish me luck! 

[FrustratedwithFr]

So yesterday we took a look at everything and the only disc looking thing we could locate on the cavity, with 2 wires, was the safety thermostat and also in all of the manuals, no mention of hi-low thermostat and only the safety thermostat.  Is that what we have to remove and replace as a start?

Thanks

[Repair-man]

Safety thermostat is the same thing. The only reason you would replace it is if you checked it with the OHM meter and found it to have no continuity. (You can also temporarily bypass it by hooking the 2 wires together for a brief test to confirm its demise.)

[FrustratedwithFr]

So today we finally removed the safety thermostat.  No continuity or at least it seems so.  I checked continuity on other parts just to see what I should be looking for and the digital reader increased.  I am enclosing a photo of the safety thermostat because there were a few disc shipped parts with 2 wires.  One was white but had continuity, one was a penny size black disc and the one I pulled looked just like the picture of the safety thermostat.  Can you please send me your e-mail address because I'm not able to attach the photo here and unable to resize due to not have the proper software at this time.  Thanks.

[Repair-man]

They all must have continuity. Save yourself some time and order the one that does not.

If you get out your big-girl reading glasses, you will see part numbers stamped on the old disc you can use to order a new one.

To see the list of the 3 thermostats for your model, click here.


When you see your model displayed, click the category in the Part Type marked "defrost, thermostats"

[RegUS_PatOff]

... unable to resize due to not have the proper software at this time ...

MS Windows Paint... TOP MENU BAR "Image" Stretch/Skew %

[Heather]

I have this same unit and the first time I used the self clean, yesterday -the same thing happened. Obviously there is a problem with model CPEB27S9FC2. How many others have had this? , shouldn't there be a recall or frigidaire be made aware and responsible? I have a repairman coming over this afternoon and thanks to this site I can at least give him a heads up what to look for.

[RegUS_PatOff]

The Rules:

Rule #1) Don't ever use Self-Clean on any Oven.

Rule #2) If you're thinking about using Self-Clean, see rule #1.

Self-Clean uses nearly 1000F for 3 hours or more.
That can wreak havoc on Electronic Controllers and Connections.

[Heather]

Thanks for the heads up, WTF, why have the button if you can't push it... and aren't the frigidaire people responsible if I do?

[RegUS_PatOff]

... and aren't the frigidaire people responsible if I do?

If it's under warranty, then YES.
otherwise, more work for us 

[RegUS_PatOff]

...Here's a general manual put out by Frigidaire:
Manual

... thanks for the link to the manual, but you could mention it's 42 MB...
took me damn near 55 seconds to download (Hi-Speed RoadRunner )