Author Topic: Whirlpool won't agitate, won't spin. But it will drain-spin?  (Read 29 times)

Offline ultimate2

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2006 Whirlpool Ultimate Care II Washer   Model # - GSW9800PW2.   Type - 111

Last week our washer stopped agitating in the wash and rinse cycle.  It also stopped spinning in the final spin-dry cycles at the very end of both the wash and rinse cycle.  However, it will still spin in the drain cycle, which normally follows immediately after agitation for both wash and rinse cycles. This is the same no matter which wash settings (normal, permanent press) are chosen on the timer.

Here is a step by step description of what we see.  After setting and pulling the timer knob to begin the wash cycle, the tub fills with the correct temperature water and to the selected depth.  After fill is complete, nothing happens. No agitation, no sounds from the motor. Just the quiet sound of the timer motor ticking and timer knob advancing through to the end of the wash cycle and to the drain cycle.  At the drain cycle the machine spins and drains normally.  After drain is completed, the brake engages to bring the tub to a halt to end the drain cycle.  The timer then advances to the spin dry cycle.  When in the spin dry cycle, nothing happens, no motor sounds are heard.  The timer advances to the rinse cycle and begins filling with the appropriate amount and temperature of water. The machine then repeats the same pattern through the rinse cycle as well.

The timer motor runs and timer selector indicator advances through all the cycles.

If we open the lid during the drain-spin, the spinning stops immediately (3sec) and will begin spinning again once the lid is closed.

Agitator bottom will spin freely in both directions when turned by hand.  Tub will not spin when attempting to turn by hand.

Last year we replaced the drive coupler, clutch assembly and agitator dogs.  We did not notice any oil leaking in the under washer motor area or on the inside of the washer enclosure. 

Do you have an idea of what this could be?
Are there any questions I can answer to help diagnose this issue?

Thank you in advance for your knowledge.


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