Author Topic: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review  (Read 31279 times)

Offline AJ

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #20 on: February 12, 2011, 06:37:30 PM »
Hi Mark,

Good to know, thanks for the update.

I remember your original post like it was yesterday. I looked back at the date of your original post and seen it was dated, October 11, 2007.

Wow, does time fly or what!?

I hope your LG washer and dryer give you years of trouble free service.  O0
Hope you find our website helpful.

Offline AJ

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #21 on: December 20, 2011, 09:46:55 PM »
maypo52,

This topic reminded me of your review here.

Checking servicability before buying washer: Samsung WF431AM or LG WM3360HWCA

How's the LG pair been holding up?


Hope you find our website helpful.

Offline maypo52

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #22 on: December 22, 2011, 01:47:31 PM »
Hello AJ and Friends,

Well, in about a month it will be coming up on 5 years since I wrote my review of the LG washer and dryer set.  LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review Knock on wood...so far we have not had any problems or issues of any kind. They have been performing very well and we are still happy with the pair. About once a month or so, I wipe rubber gasket down and I run a sanitary cycle with a cup of bleach to keep the gunk buildup to a minimum. But other than that, no other maintenance has been done. I would like to see another 5 years go by without any issues :) so I'm keeping my fingers crossed.


Merry Christmas and a Happy New Year to All.
My philosophies:

If it ain't broke, don't fix it and When all else fails RTFM (read the "funny" manual)

Offline AJ

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #23 on: December 23, 2011, 08:30:22 AM »
Good to hear, thanks for the update.
Happy Holidays
Hope you find our website helpful.

Offline MrT

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #24 on: February 02, 2012, 06:57:09 PM »
Thought I'd quickly share our experience with the WM2496HWM and it's workhorse, the DLE9577WM dryer (electric).  Keep in mind, both machine service a family of 7 (5 kids, all under 15). So they get used. We've had them since 2007 and I'm sure they've washed 8 years worth of clothing.

I had to replace the pump on the washer in 2009. It simply died (motor). Just 2 weeks ago I had to replace the load sensor, part # 6501KW2002A
That was simple task but, because the folks at the Sears parts center (online) don't know their butt from 1st base, I had to go 2 weeks without a working washer.  I returned both the WRONG parts that Sears sent and finally got the right one via www.repairclinic.com

Back to the washer.  I don't know if I should be disappointed or simply just "satisfied." Owning it for 4 years and I've had to replace a pump and sensor.  If I wasn't a handy man, I'd have spent 800 bucks on it by now to keep it running.  I think it is a bit on the noisy side (pump grinds in an odd way) and it is so very hard to balance fully.

All truth be told, at this point we will probably look to replace them with something other than LG.  I really wish I could buy an industral strength washer and dryer as we probably are just to hard on these machines. I don't think they were intended to wash 10 loads a week.  Which, when you think of it, shouldn't be a problem.  But alas, consumer products just are no longer that durable.

Anyone got a good idea for a workhorse that could handle our demands on cleaning?

MrT

p.s the dry has had no problems, altough I think it is taking longer to dry. I probably should clean out the vent but I wouldn't be surprised if the heating element is going as the washer has already been opened twice for repairs in just 4 years.

Offline maypo52

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #25 on: March 23, 2012, 11:21:42 PM »
Hello All,

Well here I am back to my original post and it looks like the romance is over. My dryer seems to have developed a problem and of course my extended warranty expired last month. It has started to make a thumping sound and it seems like it is coming from the left front side of the dryer. I'm suspecting a bad roller though I haven't opened it up to take a look yet.  So the question is; if it is a roller, should I replace all of them? (looks like there are 4 of them k250 and k251) Maybe one of you Pro's can verify that for me. And while I'm in there, should I replace the drive belt too? Any help is appreciated.

Here is a short video of the problem:



Mark
My philosophies:

If it ain't broke, don't fix it and When all else fails RTFM (read the "funny" manual)

Offline wildimaginations

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #26 on: March 24, 2012, 05:19:40 AM »
It sounds like you have 2 problems.  The thumping sounds like you have a cracked drum but usually it will sound like a thump...thump sound rather that just one thump.  The second problem is since it sounds like only one thump, one of your roller guides have frozen and will need to be replaced. 

Look inside the drum for a cracked weld at either end of the drum.  If you see the crack in the drum, call LG to have an authorized servicer come by to repair it.  There is a rework program to replace the drum part for free but the labor is not covered.  When the technician pulls the old drum out, have them check the roller guides and lubricate or replace as necessary.

Hope this helps.
Appliance Service Technician
Authorized servicer on LG appliances.
About 45 mins east of San Francisco

Offline JWWebster

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #27 on: March 24, 2012, 09:09:27 AM »
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline maypo52

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #28 on: April 13, 2012, 05:27:21 PM »
Hello All,

I just got around to looking inside my dryer to find out what was making the thumping noise. As it turns out, it is not a split in the seam of the drum or a bad roller. It was caused by the drum belt. As you can see in the picture, a portion of the belt separated from its base material. As a temporary fix, i use a little crazy glue to hold the piece down for now. No more thump, thump noise. It will have to be replaced soon enough though. I guess I should order one now and have it on hand for when it goes bad.

Thanks for the video JW.



LG Dryer Drive Belt Part # 4400EL2001A




My philosophies:

If it ain't broke, don't fix it and When all else fails RTFM (read the "funny" manual)

Offline JWWebster

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Re: LG Tromm WM2496HWM Washer and DLG9588WM Dryer Review
« Reply #29 on: April 13, 2012, 06:39:12 PM »
Your Welcome  O0
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

 

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