I sometimes sell used appliances. I once sold a dryer to a lady and she told me it would not heat up. She brought it back and I gave her another one even nicer, she brought that one back too and said it would not even run. I went to her house and found a bad breaker. Both dryers worked perfect. I don't sell bad junk. My warranty is 100% happiness no matter what even if nothing was wrong they just wanted to use it for a while. My motto is happy happy.