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Author Topic: Samsung DV350AEW/XAA Will Not Power On  (Read 594 times)

Offline keniselvis

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Samsung DV350AEW/XAA Will Not Power On
« on: August 01, 2016, 10:17:36 AM »
ugh.

Our Samsung was turning on, but then would shut off during a cycle after 3-4 minutes. Had the appliance guy come out and work for NO KIDDING 30 seconds to tell me that the control board has a loose connection. He unplugged it. Plugged it back in. 30 seconds. $84.  He says that if we still have trouble to call him out again and he'll have to replace the control board.

The next day, it's still doing it. So I buy a used control board. Install it. It fixes it.

Next day, it runs but no heat.

I take it apart, test for resistance, it's the heater element. I take it out. Verify that is it is indeed broken. buy a new one. Install it. Yea! It's fixed. It's producing heat! It runs.

While it's still running, I slide it over 6 inches and it turns off.

I cannot get it to power on again.

Nothing I do works.

I've taken it apart and tested for resistance. Nothing is coming up. Belt is fine. I'm trying to use THIS but I can't get any power so it doesn't really work.

I tried to use the troubleshooting guide from HERE but it's schematic doesn't seem the same. I don't know what the "housing connection" is but they look fine and I tried to test them for juice but was having a hard time getting a significant reading.

I got a 1.8 volts on the blue/black wire connection thing. I couldn't get a reading on the other brown/black wires but from touching it I can tell you that it was receiving electricity.

I don't know what to do. Super frustrated. If I can fix this on my own I'd really like to. I just don't know where to go from here other than asking for help or paying for the appliance guy to come back.

help!

and thanks!

ken

Offline domain

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Re: Samsung DV350AEW/XAA Will Not Power On
« Reply #1 on: August 01, 2016, 05:36:16 PM »
Need to do INCOMING POWER check. Likely a loose wire somewhere. Have to trace it back. I doubt it is related to a board unless you are sure you have power and secure connections.

Offline keniselvis

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Re: Samsung DV350AEW/XAA Will Not Power On
« Reply #2 on: August 02, 2016, 08:45:16 AM »
HUGE thanks for the reply.

Where do I trace it from? The outlet is good. It's reading 220+ where the cord screws into the back of the dryer. I don't know where to check next? I have a wiring schematic that I found but I don't know what to test. Any tips/tricks?

REALLY appreciate your reply!

ken

Offline domain

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Re: Samsung DV350AEW/XAA Will Not Power On
« Reply #3 on: August 02, 2016, 02:43:36 PM »
Well you need to check each 120 vac line to neutral individually and then from leg to leg. Leg to leg should read 234vac ish. Be safe. If you have an open neutral it won't power on. The only thing running on 240 vac is the drier motor. If your drum lighy comes on you should have a good nuetral.

Offline keniselvis

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Re: Samsung DV350AEW/XAA Will Not Power On
« Reply #4 on: August 02, 2016, 03:20:17 PM »
THANK YOU SO MUCH! I don't even understand what you are talking about but my father-in-law will!

Thank you again! REALLY appreciate this!

ken

Offline Caddy4343

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Re: Samsung DV350AEW/XAA Will Not Power On
« Reply #5 on: August 06, 2016, 07:24:19 PM »
Unplug it and check for loose conections where the plug attaches to the dryer.  They need to be tight.  They may look ok but try tightening them.

Offline Doliver

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Re: Samsung DV350AEW/XAA Will Not Power On
« Reply #6 on: December 30, 2016, 12:37:53 PM »
Did you figure out the problem? I am having same troubles as you.

Offline AJ

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Re: Samsung DV350AEW/XAA Will Not Power On
« Reply #7 on: March 24, 2017, 08:08:40 AM »
Either of you ever find a solution?

 

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