Author Topic: Whirlpool duet stream  (Read 23089 times)

Offline misswings777

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Whirlpool duet stream
« on: September 14, 2008, 06:16:03 PM »
I put washer soap HE in my dispenser then start my washer, Model WFW9500TW00 it acts ok 2 seconds then goes to suds, then to F 35….. The soap dispenser seems to start the problem…  If you run a cycle without soap in the dispenser the washer runs just fine. If you put soap in the dispenser cap # 2 is the amount I use, then it leaks on the outside of the washer and the problems start. The dispenser is shut closed I am sure of that. Any advice before I call my attorney general and start complaining that sales people know of the F 35 problem yet they still sell these washers, and what about Whirlpool there have been complaints on the web so they should know about the problem also???
Thank you for any help….

Offline whirlpooltech

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Re: Whirlpool duet stream
« Reply #1 on: September 14, 2008, 06:53:40 PM »
F35

ANALOG PRESSURE SENSOR FAILURE PART # W10156252

If this failure is displayed, there is any malfunction of the steamer
component detected by the Steamer Electronic Board.


Possible Causes/Procedure

1. Check if pressure hose is fixed correctly.
2. Check if the airtrap is not blocked.
3. Check if the hose is not blocked.

How old is this washer?

Offline misswings777

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Re: Whirlpool duet stream
« Reply #2 on: September 14, 2008, 07:40:30 PM »
Hello Sir,
Thank you for your reply...
The washer and dryer were bought May 28, 2008......

Offline whirlpooltech

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Re: Whirlpool duet stream
« Reply #3 on: September 14, 2008, 07:45:07 PM »
Not very old at all.

Just give whirlpool a call. It should be repaired under full warranty at no charge to you.
There should be a phone number for whirlpool in the book you got with it.

Please keep us updated.

Offline misswings777

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Re: Whirlpool duet stream
« Reply #4 on: September 17, 2008, 08:16:43 PM »
Will do on the update, repairman due between 8:00am and 5:00pm on Thursday...
Thank you.....

Offline JWWebster

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Re: Whirlpool duet stream
« Reply #5 on: September 17, 2008, 08:47:15 PM »
If suds are detected by the floor sensor then the dang washer will think there is a leak and have failure episode. Put the soap in the tub  with the dang clothes and wash on! Damn the dispenser, full speed ahead!
« Last Edit: September 17, 2008, 08:49:47 PM by JWWebster »
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Offline whirlpooltech

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Re: Whirlpool duet stream
« Reply #6 on: September 17, 2008, 08:49:57 PM »
Will do on the update, repairman due between 8:00am and 5:00pm on Thursday...
Thank you.....

Will be looking forward to your update.

Thanks,

Offline misswings777

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Re: Whirlpool duet stream
« Reply #7 on: September 20, 2008, 01:27:48 PM »
The repair guy that Best Buy has hired as a contractor to fix whatever problems come up in their appliance repair service is too busy fixing refrigerators and said they will get to it whenever they call my cell phone!
However the repair service secretary said he would be at the house Thursday somewhere between 8:00am and 5:00pm on the 18th September. I have no idea when my Whirlpool Duet Washer that cost us $1500.00 will be repaired, and the funny thing is no one cares…..

“”If suds are detected by the floor sensor then the dang washer will think there is a leak and have failure episode. Put the soap in the tub with the dang clothes and wash on! Damn the dispenser, full speed ahead!””

I did as you suggested and now the washer does not even go that far, it just stops with wet cloths in it, “”SUDS…. F35….SHUT DOWN….””
So took the wet nasty dirty clothes to the laundry mat, where mind you I haven’t been to one since 1975, let hear an AHHHHHHHHHHH, for the old girl, and then dried them in the $1500. 00 dryer….
Thanks for listening to the old woman complain, if and when they get here we will update, husband is giving them a few more days before he starts a campaign again Best Buy and Whirlpool.  :tickedoff:


Offline JWWebster

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Re: Whirlpool duet stream
« Reply #8 on: September 20, 2008, 04:57:28 PM »
Must be a leak somewhere in the tub. Did you wash any rugs or quilts in it?Open the bottom panel and remove the mess from the floor and restart.
May the hinges of our friendship
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline misswings777

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Re: Whirlpool duet stream
« Reply #9 on: September 20, 2008, 05:06:22 PM »
Hello there!
Yes sir, i did was quilts and a heavy blanket in my washer, however that was way up in June, and you said remove the mess from the floor, i have the washer/dryer on the pedestals. Where would l look for a mess? Thank you for your help on this, maybe you all could help me get the washer going again... O0

Offline whirlpooltech

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Re: Whirlpool duet stream
« Reply #10 on: September 20, 2008, 06:25:45 PM »
Being its under warranty my advice would be to wait for the technician to look at it before you take anything apart yourself.



Offline misswings777

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Re: Whirlpool duet stream
« Reply #11 on: September 20, 2008, 06:32:26 PM »
I understand, thank you! :)

Offline JWWebster

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Re: Whirlpool duet stream
« Reply #12 on: September 20, 2008, 07:19:30 PM »
Take the dang panel off and clean up the mess below friend.
If you wish to do rugs and blankets go to laundry matt.
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline whirlpooltech

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Re: Whirlpool duet stream
« Reply #13 on: September 20, 2008, 07:34:28 PM »
If suds are detected by the floor sensor then the dang washer will think there is a leak and have failure episode. Put the soap in the tub  with the dang clothes and wash on! Damn the dispenser, full speed ahead!

What is a floor sensor?

Quote
Must be a leak somewhere in the tub.

Why?

Quote
Open the bottom panel and remove the mess from the floor and restart.

What are you talking about JW?

 :thinking:



Offline AJ

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Re: Whirlpool duet stream
« Reply #14 on: September 25, 2008, 01:27:34 PM »
Did you get your washer repaired?
Hope you find our site helpful.

 

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