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Author Topic: Anyone work for Sears as an "Independent Home Services Repair Provider?"  (Read 1219 times)

Offline AlphaApp

  • Technician
  • Member Since: Feb 2013
  • Posts: 182
  • Country: us
    • Lafayette Appliance Repair
Sears called me out of the blue, which probably means they can't find anyone else - ;).  Anyway, they say they have an "opportunity" for me to work for them as an independent repair provider.  The PDF they sent is a one-page marketing blurb and is heavy on the attractive buzz-words but vague on what I'd actually be doing.  Essentially I'd have to go through a recruiter to get any real answers.  My concern with them, as with any "service provider" for any retailer is the pay.  I can't and won't work for peanuts and I won't be the low-bid guy just to get work so I can work myself to death for nothing.  Sears has a ton of requirements of me, which seem reasonable enough, such as liability insurance, technology requirements, etc., but like anything, believe not of what you hear and only half of what you see.  I'm leaning towards not doing this but wanted to run it through you guys first.

Anyone with experience as a Sears Independent Home Svcs Rpr Provider?  Need the low-down.

Thanks!

Offline Wobiii

  • Technician
  • Member Since: May 2013
  • Posts: 2
  • Country: us
  • A wise man can learn more from a foolish question
    • theappliancetechnician.net
Seems that they want you to take all of their shit calls. I inquired and their rules make you the shady guy that shows up in an unmarked car. No mention of your company, no tips, no cards, no direct contact, small pay. I think they are trying to become a mega "home advisor" and broker calls to the cheap.
Kicking ass and figurin it out.

Offline AlphaApp

  • Technician
  • Member Since: Feb 2013
  • Posts: 182
  • Country: us
    • Lafayette Appliance Repair
Figured as much. I've worked too hard for the reputation i have and am quite content to wave bye-bye to Sears.

Offline LowSL2

  • Technician
  • Member Since: Dec 2011
  • Posts: 1217
  • Country: us
  • My knees hurt
    • Buy me a beer through paypal
They pay you $85 per service call. No pay for return trips. And they pay wholesale for parts. And you can be as shady as you want. They will always call on you. It's a total joke. The companies out here that do it are the same ones that do all of the home warranty work. They walk in, look at the product for two seconds, say they can't fix it, send in an invoice for $85 and move on to the next one. If you don't care about your reputation and want to change your company name every year, go for it.

When I worked for the blue nightmare, I would have to go on recalls for these guys. I spent more time calming the customer down than working on the product...
LowSL2
15+ Years of Professional Appliance Repair Experience
Former $ears/a$e tech

Offline AlphaApp

  • Technician
  • Member Since: Feb 2013
  • Posts: 182
  • Country: us
    • Lafayette Appliance Repair
Thanks!  Their reputation precedes them with my clients as well.  I've cleaned up after their "techs" many times and frankly, they scare business my way.  Because this sales pitch from them was specific to  TV repair and nothing else, I was curious.


Offline Rick32k

  • Technician
  • Member Since: May 2012
  • Posts: 233
  • Country: us
I go behind the contractors now, and what's sad is that they make more than me without having to deal with the beurocracy ecerday

Offline rbmappltech

  • Technician
  • Member Since: Jun 2014
  • Posts: 126
  • Country: us
I used to work for Sears, I was considering doing contract work for them. However you have to drive a unmarked van. And can't wear your uniform ,can't hand out business cards no tips.
Forget it to many unnecessary bullshit rules. If Sears treated their techs decently, Sears would not have to look for contract workers.
Sears what a mess.

Offline BryanS

  • Technician
  • Member Since: Apr 2012
  • Posts: 185
  • Country: us
  • Refrigeration specialty
    • Buy me a beer through paypal
I used to work for Sears, I was considering doing contract work for them. However you have to drive a unmarked van. And can't wear your uniform ,can't hand out business cards no tips.
Forget it to many unnecessary bullshit rules. If Sears treated their techs decently, Sears would not have to look for contract workers.
Sears what a mess.

You are 100% correct about Sears.. I think they approached our company and offered us $90 a call and $180 for sealed system.  Well if they didn't treat me like crap I still would be there instead of working for the competition.  I do all the refrigeration at this company.  Neww fridge sales and calls have significantly dropped here because I fix them all and do it right.  Sears couldn't see that and just wanted to complain my 45 mins a call needed to be dropped to 30 mins, so I could run more.

 

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