Author Topic: lg top load water missing the bleach dispensor  (Read 1416 times)

Offline schleven

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lg top load water missing the bleach dispensor
« on: July 10, 2014, 06:11:00 PM »
Customer has a LG WT4870CW top load washer. Complaint was water leaking.
When water was sent to the bleach dispensor, it missed. The machine was slightly  unlevel. I leveled it and it seemed to fix the problem.
It seems as if the tub, when shifted a little to the right, is too far over and the water hits the top left edge of the tub and then drains around the tub and onto the floor..
Customer just called and said its leaking again.
I saw another post about a valve issue, but this seems to ve a problem of alignment  not pressure.
Any thoughts?
"It's not what happens to you, it's what you do about it"

Offline Maintech

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  • Member Since: Mar 2014
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Re: lg top load water missing the bleach dispensor
« Reply #1 on: July 12, 2014, 05:22:04 PM »
if unit is level then check your suspension rods

Offline schleven

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  • Member Since: Nov 2010
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  • Country: us
    • www.katy-appliance-repair.com
Re: lg top load water missing the bleach dispensor
« Reply #2 on: July 12, 2014, 10:10:37 PM »
I thought about that, they seemed to be ok, but i suppose if they werent working right, the tub could be mis aligned.
Thanks for the feedback. The customer talked to LG and they agreed to send out a certified LG tech for her since it was just out of warranty.
She is supposed to let me know if they find anything
"It's not what happens to you, it's what you do about it"

 

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