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Author Topic: ge energy Star gfsf6kkybb not dispensing water!  (Read 164 times)

Offline oldgrizz

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  • Member Since: Feb 2014
  • Posts: 9
ge energy Star gfsf6kkybb not dispensing water!
« on: June 10, 2014, 09:32:01 PM »
Customer called complaining about little water and small ice cubes. So I installed new water inlet valve and new saddle valve. Plenty of water pressure. Water tanks were previously iced up and he removed them to thaw them out. All being hooked up again and when the lever is pushed for water, nothing! Any ideas please help. I think it must be the switch for the water at this point. And then how do Iget the assembly off the door? Putty knife? Thanks in advance for any help

Offline schleven

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  • Member Since: Nov 2010
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    • www.katy-appliance-repair.com
Re: ge energy Star gfsf6kkybb not dispensing water!
« Reply #1 on: June 10, 2014, 10:45:43 PM »
Some of these freeze up in the door. Disconnect it at the bottom behind the kick plate and see if the water comes out there. If it does, its frozen in door. I use a clean Zoom spout oiler filled with hot water to squirt water into the dispenser tube to thaw it out.
There is a heater kit available for some of them. Also make sure the filter isnt old, if it has one. I carry a filter bypass with me.
"It's not what happens to you, it's what you do about it"

Offline oldgrizz

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  • Member Since: Feb 2014
  • Posts: 9
Re: ge energy Star gfsf6kkybb not dispensing water!
« Reply #2 on: June 10, 2014, 10:50:04 PM »
He has the filter bypass plug installed, water pressure is there, then it seems to stop. I blew through the lines that go to and from the reservoir tanks (empty) and find no restriction. I feel like they should at least fill up when the button is pushed?

Offline dab147315

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  • Member Since: Oct 2010
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Re: ge energy Star gfsf6kkybb not dispensing water!
« Reply #3 on: June 11, 2014, 07:51:41 AM »
« Last Edit: June 11, 2014, 07:53:53 AM by dab147315 »

Offline oldgrizz

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  • Member Since: Feb 2014
  • Posts: 9
Re: ge energy Star gfsf6kkybb not dispensing water!
« Reply #4 on: June 11, 2014, 07:55:51 AM »
Update, customer tells me ice maker was working and making good ice overnight but still not dispensing ice or water

Offline dab147315

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  • Member Since: Oct 2010
  • Posts: 2351
  • Country: us
Re: ge energy Star gfsf6kkybb not dispensing water!
« Reply #5 on: June 11, 2014, 08:02:13 AM »
Well then is not the filter head.

Offline oldgrizz

  • Technician
  • Member Since: Feb 2014
  • Posts: 9
Re: ge energy Star gfsf6kkybb not dispensing water!
« Reply #6 on: June 11, 2014, 08:04:55 AM »
I appreciate your help anyway :thanks:

Offline dab147315

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  • Member Since: Oct 2010
  • Posts: 2351
  • Country: us
Re: ge energy Star gfsf6kkybb not dispensing water!
« Reply #7 on: June 11, 2014, 08:48:49 AM »
Is it possible the ice and dispenser is in a lock position ?

Offline oldgrizz

  • Technician
  • Member Since: Feb 2014
  • Posts: 9
Re: ge energy Star gfsf6kkybb not dispensing water!
« Reply #8 on: June 11, 2014, 08:50:29 AM »
No, I thought that too but I checked it when I was there. I believe I have a problem with the computer

Offline dab147315

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  • Member Since: Oct 2010
  • Posts: 2351
  • Country: us
Re: ge energy Star gfsf6kkybb not dispensing water!
« Reply #9 on: June 11, 2014, 08:56:07 AM »
I now this is not your model but seems close and i guess you know this is made by samsung for G.E
https://dl.dropboxusercontent.com/u/61077234

 

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