I am a service tech and have run in to many Samsung French Door refrigerators with water under the crispers. I remove the back panel and find the evaporator clear except for a hugh chunk of ice on the upper right side of the evaporator. Also, the defrost drain will be frozen oven with ice. I can clear it all out, open the drain and usually within 3-6 months it will happen again. Seems like it is defrosting, but maybe not long enough to melt all of the ice. I have looked everywhere for a solution for this but can find nothing. I have found this on many models from 22-29 cu. ft. I am not Samsung certified, so finding a service bulletin seems impossible. Does anyone have a service bulletin about this or a cure?
Thanks for any help.