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Author Topic: Whirlpool bottom freezer GX5SHDXVD01 evap freeze up  (Read 139 times)

Offline Bill

  • Technician
  • Member Since: May 2008
  • Posts: 55
Whirlpool bottom freezer GX5SHDXVD01 evap freeze up
« on: May 08, 2014, 01:52:45 PM »
Customer stated that refrig section was not cold enough. Evaporator frozen over in freezer. Slight amount of frost building up around freezer drawer seal area. I checked the seal and it looks good. Did the dollar bill test and seal was snug. Checked defrost thermostat and it was not closed even thought it was encased in ice. Defrosted evaporator and replaced defrost tstat with OEM replacement. Did not hear from customer for approximately 1 month and today he calls and says it if not cooling properly and evaporator is frosted over completely and frost is again around the seal. Any suggestions on this problem. Customer does have 2 small children and I just finished reading the post about problems with the drain grommets on bottom freezer units. Any help greatly appreciated.

Offline RAH52

  • Technician
  • Member Since: Aug 2008
  • Posts: 825
  • Country: ca
Re: Whirlpool bottom freezer GX5SHDXVD01 evap freeze up
« Reply #1 on: May 08, 2014, 06:01:22 PM »
Experience has shown that normally if one of these fridges with the jazz board has a no defrost situation it's the board .The tech sheet is located under the fridge rt side near the front .It will tell you how to enter diagnostics and all components can be checked .If you put it into defrost and it starts pulling amps you know the heater ,and terminator are good and you need to change the board .

Offline kfcoward

  • Technician
  • Member Since: May 2014
  • Posts: 3
Re: Whirlpool bottom freezer GX5SHDXVD01 evap freeze up
« Reply #2 on: May 30, 2014, 05:50:34 PM »
The correct repair is the jazz board, change 6 a month for compressor relay sticking closed...

 

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