Author Topic: Whirlpool WTW5500XW  (Read 304 times)

Offline kp

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  • Member Since: May 2014
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Whirlpool WTW5500XW
« on: May 25, 2014, 03:12:56 PM »
Trying to figure out what is wrong with washer.  Ran auto test and lid lock light flashes.  Says to proceed to Test #8.  Service manual does not have Test #8?

Any suggestions?

Offline bagjr387

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  • Member Since: Apr 2014
  • Posts: 38
Re: Whirlpool WTW5500XW
« Reply #1 on: May 25, 2014, 03:19:57 PM »
I would run the manual test and try the lid lock....I am very familiar with these units, but I am not sure what test 8 is without looking at the tech sheet

Also look for error codes, as they usually lead you in the right direction

« Last Edit: May 25, 2014, 03:20:46 PM by bagjr387 »

Offline kp

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Re: Whirlpool WTW5500XW
« Reply #2 on: May 25, 2014, 03:22:46 PM »
lid locks... problem is clothes are extremely wet at completion of cycle.  Like it's not completely spinning.

Offline bagjr387

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  • Member Since: Apr 2014
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Re: Whirlpool WTW5500XW
« Reply #3 on: May 25, 2014, 06:55:07 PM »
I would check the voltage (120v) to the motor and also check for a slipping belt....you could also have a bad actuator if its only agitating and not spinning.

Offline bagjr387

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Re: Whirlpool WTW5500XW
« Reply #4 on: May 25, 2014, 06:57:27 PM »
And I was thinking you may not have used the diagnostics before, if not, the computer will give you error codes. I would see if you can get those

Offline johnboy3

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  • Member Since: Nov 2012
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Re: Whirlpool WTW5500XW
« Reply #5 on: May 25, 2014, 09:06:10 PM »
With those symptoms, I usually find the problem is the actuator. Actually the optical sensor in the actuator.  Good luck!

 

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