Ok, I desperately need some help. I last posted about 4 weeks ago, complaining about a whirlpool thin twin dryer that would run about 20 minutes and then shut off. I tried to troubleshoot it as best as I could, given my own limitations with appliances. Anyhow, after I could not figure it out, I called the local appliance repairman. He came 2.5 hours late, did some tests, and told me (after starting it, checking the suction, checking the lint trap, and checking the heat) that it was fine. \of course, he charged me $50 to diagnose it, and left. It was running about 20 minutes, and again shut off. I called him, and he told me (over the phone) that the motor was bad, and replacing the motor, with labor, would cost me $427.00.
Now, I figured that it did not make any sense to replace a motor on a 14 year old machine, especially since I already had to replace the door switch to the washer last year, which cost me $150.00 (these are NYC metro rates, that's where I live). I figured this was strike 2 on this unit, and it was only a matter of time before I had to replace it. This unit is inside of a very tight closet with a louvered door, and had been running in the closet for the last 9 years since I got the place. I had also called someone to clear the dryer vent about 18 months ago (not easy, considering how tight the closet is). So I didn't think it was the dryer vent. I went to the appliance store, and paid almost $1500.00 for a new Whirlpool Thin Twin (MODEL: LTE5243DQWW , 220 volts).
[/size][size=78%]. I wanted 2 separate units, but the door is only 25.5 inches wide, so the thin twin (at 24") was the only unit that fit. [/size]
Well, the new unit was delivered last week, 6 days ago to be exact. The appliance store, changed out the exhaust duct, changed out the hoses and the plugs, and installed the new unit and left. The maiden voyage of laundry took place that night. Once again, the dryer shut off in midcycle, around 30 minutes into the load. And the load was still damp, and the dryer was full of hot air. Now I'm scared that the dryer vent is blocked again. So today, I called someone in to clear the dryer vent (from the sheetrock out, since the tubing is brand new). If there was anything, it got pushed out the back and into the concrete shaft that is only open from the top (NYC metro living, there is no way down the shaft without rappelling down from the roof, and you need to be really skinny to get down there). Another $40 gone, but here I am thinking, this is it. Imagine my surprise to find that after 40 minutes of running, the unit once again stopped, with damp towel inside. Now, to be fair, the first 30 minutes, the unit was outside of the closet, after which we shoved it back into the closet where it belongs (otherwise you cannot get into the bathroom). The last 10 minutes was inside the closet, and that's where it stopped running 10 minutes later.
I am literally at the end of my rope, and at the end of my money I feel like a fool to have spent nearly $1600.00 to solve the problem, only to have the problem continue. The only thing that I can think of is that there is a kink in the dryer vent, from pushing it back into the closet. Yet these guys are professionals, I have been buying from this appliance store for 14 years, and they have been in business for about 90 years.
What could possibly be the problem? I cannot understand it at all. Please, please help me. I don't want to call the wrong people for the problem. I really feel foolish for spending all of that money, but I really thought it was the solution to the problem, and I could finally dry my clothes on something other than the shower curtain rod. Thank you for reading this. I hope someone out there can figure this out.