we have a MHWE200XW00 washer. It seems unable to do any spinning and never really 'starts' a cycle, it just locks the door and does nothing else. I pulled off the cover and found the tech note. The problem is that the diagnostic cycle acts differently than listed in the tech note.
I push the 1,2,3 buttons and it enters the diagnostic mode with no problems.I then push 2 to enter the self-test mode. The LED displays '1'. I push 2 again, and the LED displays '5'. I push 2 again, the LED displays '0'. I push 2 again, and the door locks (and the LED goes out), I push 2 again, the cold water fills (and then stops). I push 2 again, and I see the drain pump go and the water empties out of the washer. However, no amount of me pushing 2 anymore will change anything else. There aren't any directions to this effect (additional pushing buttons) in the technote - part number W10252711A so I'm not sure what else I need to do to have it to the other parts of the self test. I pulled off the back cover and checked the tachometer and the drive motor pins and those all seem to have the proper resistance. I'd love for it to complete a diagnostic cycle so I can have a better idea of what to replace. Any ideas?