Author Topic: Repair manual for LG Tromm DLE7177RM?  (Read 2242 times)

Offline JadedMark

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Repair manual for LG Tromm DLE7177RM?
« on: March 30, 2014, 11:23:03 PM »
Our LG Tromm DLE7177RM dryer is still fully functional, EXCEPT for a clunking sound. For a long time as you walked away from starting the dryer it just seemed like wet laundry, but after a little investigating it seems like the drum 'clunks' in the same spot every rotation. I ran it empty to discover that. It also seems like the drum is out of round, I can feel the inside of the drum at the felt seal and it seems to hang a bit lower, but I'm not sure. It spins fine, and other than the clunk, and it continues to work well. Would anyone have access to the repair manual so I could take a peek at the diagram, to see what possibly may be involved?
Thanks!  -JadedMark

Offline JadedMark

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #1 on: March 31, 2014, 12:03:29 AM »
I just slid the top open, and I now see that there's one screw head on the drum that has (what looks like) plastic shavings on it (it's a front one). It sounds like it's hitting along the bottom of the rotation, but it's only the one screw head that seems to hit. All of the others appear clean. What's at the bottom that it might be rubbing on? Is there a guide? I'm trying to avoid tearing the whole thing apart without having a plan! Thanks! -JadedMark

Offline LowSL2

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #2 on: March 31, 2014, 09:21:15 AM »
If the screw head is sticking out, try to tighten it and see if that solves it.
LowSL2
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Offline domain

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #3 on: March 31, 2014, 08:40:46 PM »
Pic please

Offline JadedMark

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #4 on: April 01, 2014, 09:58:11 AM »
If the screw head is sticking out, try to tighten it and see if that solves it.

Haha, good one! Wait a second, although the screw appears fully seated, I cannot comment on wether or not it is secured to the inner drum. I'll check to make sure the screw is grabbing and seated properly, and grab a pic while I'm at it. But it is not sticking out - that fix would have been a no brainer!

Offline JadedMark

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #5 on: April 03, 2014, 12:54:43 AM »
I checked it tonite, and I now see a huge crack near the seam, but not involving the seam. And that makes the drum weak, and it flexes in that area, so at the bottom of its travel the weight of the laundry is obviously flexing it downward and that screw head is scraping on something. So I'm off to order a new drum! Oh, and the screws only hold the internal grey 'fins', the drum in that spot is actually quite thin.

In the morning I'll post a few pics, just in case it might help someone else to know what to look for.
 :thanks:

Offline john63

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #6 on: April 03, 2014, 01:20:23 AM »
A free repair---contact LG.

Offline JadedMark

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #7 on: April 03, 2014, 08:28:21 AM »
Two pics of my crack. Wait, that doesn't sound right.... ;)

Offline domain

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #8 on: April 03, 2014, 08:19:10 PM »
A free repair---contact LG.
I was under the assumption that it now only applied to 2006 build dates?

Offline JadedMark

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #9 on: April 04, 2014, 08:43:21 AM »
I saw online the drum warranty is only 5 years, and we're pretty sure it's a little older than that. I need to locate that receipt!

John63 - are you saying that if it happens to be a 2006 model I might qualify for a free repair?

Offline JadedMark

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #10 on: April 04, 2014, 03:25:33 PM »
A free repair---contact LG.
I was under the assumption that it now only applied to 2006 build dates?

Are you saying that if it happens to be a 2006 model I might qualify for a free repair?

Offline tgoods

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #11 on: April 04, 2014, 10:16:47 PM »
Call them, the worst thing they could say is no.  John63 is an LG expert, if he says it's a free repair, I believe him.

Offline domain

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #12 on: April 05, 2014, 07:31:14 PM »
My office updated lg cracked drums to 2006 build dates only. They may be mistaken, so it is worth a call! If your serial number starts with 6 you have better odds.

Offline JadedMark

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Re: Repair manual for LG Tromm DLE7177RM?
« Reply #13 on: April 06, 2014, 12:01:19 AM »
My serial starts with a 7, and for the life of me we cannot find the receipt for it. We found the owners manual, but that's it. I called but without the receipt it didn't proceed any further. So it's looking like I need to pick up a new drum and do it myself. Guys, thanks for all of your help and info. You helped me to focus and look into the problem, which lead me to the crack. Now for the fun to begin! :)

Offline AJ

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